jrwininger Posted July 1, 2019 Share Posted July 1, 2019 What's going on with Corsair's support system? New tickets never show up in the support tickets section of the site. I only see older tickets. Also, when a new support request is opened, it takes days/weeks to get a reply. Calling phone support does no good...only false promises. I've always used Corsair products, but I'm seriously considering changing that. Also, it's extremely difficult to order directly from Corsair. There's no way to set up returns via the web site...and shipping quality is terrible. I ordered direct for some of the new Hydro X products, and both were packaged incorrectly, resulting in a couple of damaged components. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted July 1, 2019 Corsair Employee Share Posted July 1, 2019 Hello, If you can create a ticket and let me know the ticket number we can look into this matter. Link to comment Share on other sites More sharing options...
Recommended Posts