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  #1  
Old 06-28-2019, 10:06 AM
NurfeyTm NurfeyTm is offline
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Angry Horrible RMA, no responses and false promises

Hi,

I am having terrible customer experience, one of your employees told me I could send all the stuff in the package over. They have been at your warehouse for over a month now. I got ONLY ONE FAN back, nothing else.

The ticket number is: #2000443120

The ticket has been going on since April and I am getting false promises over the phone that I would get response by the end of monday (24th of june). But it's already the end of the week. Three weeks before that I was told that the warehouse thought the entire package in it's original box was just a single fan and that's why they sent only one fan back.

My patience is running out after calling Corsair multiple times, I really want this resolved.
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  #2  
Old 07-01-2019, 11:30 AM
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Corsair Wootaru Corsair Wootaru is offline
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I've checked out your ticket and they are running an investigation on your package.
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Old 07-01-2019, 05:28 PM
NurfeyTm NurfeyTm is offline
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Alright, thanks. But "Investigation" kinda sounds like it's unsure where it is at. I put the sticker on it when I sent it so I hope it wasn't taken off..
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