houou Posted February 10, 2020 Share Posted February 10, 2020 (edited) Hi there, I have this doubt about. I just purchased the HX1200i in Japan form a famous online store and the box came sealed in a nice plastic wrap. But inside was missing the velvet bag that cover the power supply. I've searched unboxings online and looks like it should come with one. But in the description of the box elements doesn't show. I really don't care much about the velvet box but my concern is about if I have a product that is not new. Althoug one of the interior round stickers that keep the box clossed was missing, there was another sticker sealing the brown cardboard box so I procede to open it... There is clear signs that some things are wrong, but maybe the biggest is the missing velvet bag. I would appreciate if someone else could confirm. Thankyou! Edited February 10, 2020 by houou Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted February 10, 2020 Administrators Share Posted February 10, 2020 https://forum.corsair.com/v3/showpost.php?p=1028392&postcount=3 Our PSUs have not had the felt bags for over a year now due to supplier issues. As for the seals being cut and new stickers placed over the old one that is due to rework. Essentially if we have to much of one region specific power supply and not enough of another we will rework the ones with an abundance and swap out the wall cables. Though if for whatever reason you are unsure of the quality of the product we would recommend you contact the retailer you purchased it from and proceed with a return/exchange. Link to comment Share on other sites More sharing options...
houou Posted February 10, 2020 Author Share Posted February 10, 2020 thankyou for the response. unboxing reviews from less than 3 months was showing the velvet bag, but could be a bit old units. I should have had done better searching in the forum sorry! Thankyou again. Link to comment Share on other sites More sharing options...
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