kenn213 Posted November 30, 2020 Share Posted November 30, 2020 I've got a K95 Platinum that I've used for a little over 2 years now. I recently had the keyboard unplugged for a few days and when I plugged it back in to my computer the LED lights weren't operating properly. The main issue is that some keys seem to only be able to go to certain colors now. For example, if I make all keys blue, some just turn off. Making all keys green most keys are green but some are random colors. Setting all keys to purple makes some purple and some blue. Keyboard firmware and iCue are both up to date. I've tried unplugging and replugging the keyboard as well as restarting the iCue service and rebooting the computer. Is there anything else I can try, or is it time to consider an RMA? Link to comment Share on other sites More sharing options...
c-attack Posted November 30, 2020 Share Posted November 30, 2020 You can try the soft reset described below. Then force updating the firmware. Apart from that, I'd say you need to contact Corsair Support. https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard Link to comment Share on other sites More sharing options...
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