Why is iCUE using so much system resources?

Hi there

 

iCUE is causing me quite some issues. I'm only using a single Corsair device, a Harpoon RGB gaming mouse, and the only thing I'm currently using iCUE for is turning off the darn LED in it. I found references to iCUE potentially using a lot of CPU if you had flashy RAM.

 

 

What's it even doing with my GPU?

 

Corsair.service is also using about 15% of my CPU.

 

 

Oh, if it's relevant, the version I have installed is 3.16.56, which seems to be the latest one.

 

 

If there's no good fix for the program (really, I don't feel like having a simple program for controlling my mouse take up this much resources...) is it possible to turn off the LED in my mouse without having the program running? In a previous mouse I had (not Corsair) I had to open it and remove the LED, but I don't think I can do it with this mouse without completely ruining it.

(And just a pre-emptive thing, in case someone wants to be a smart-donkey and asks why i got a mouse with an LED in the first place: It's surprisingly hard to find a mouse which has the right placement of the side buttons for me, let alone one without an LED)

Edited May 23, 2019 by A_Fnord

That's unusually high for a system without the RGB RAM.

Can you provide some details on your system configuration?

Sure thing. It's not exactly the best system out there, and is in dire need of an upgrade soon, but it "works" (even in modern games I get acceptable 30+ fps)

 

Intel Q9450 CPU

8GB Ram

GTX 960 2gb

 

Running an up to date Windows 10 Pro

 

No sound card (other than the built in one) or any other external things, and no other RGB devices. I read that some wireless headphones could cause issues with iCUE when trying to look things up, and I don't have one of those either.

 

 

I have tried uninstalling and re-installing iCUE, and it temporarily fixes the issue, but then after an hour or so it's back to using a lot of resources.

My guess is that it's the system. iCUE does use system resources for monitoring and the like, which will use resources. It also uses OpenGL for the graphics (which is the GPU load that you see).

 

Can you try disabling the service? Not just stop it - iCUE will restart it - but go into Services control panel and set the startup mode to disabled.

I think I found the issue actually. When I unticked the "enable SDK" option, iCUE suddenly went from what you see above to 0.2% CPU, 131mb RAM & 6% GPU, when it's my active window. Still more ram than I'm comfortable with though. So that SDK is a real resource hog

That shouldn't affect the service nor should it have impact if there aren't any apps that use the SDK. Would you happen to be running, say, Wallpaper Engine?

I don't have Wallpaper engine. And I don't know what apps use the SDK. The processes I had running (apart from the ones related to windows) were:

Steam

Nvidia suite

Avira antivirus (and some related processes)

Google Chrome

 

I can try turning the SDK on again and see if iCUE becomes a system hog again

 

*edit* As soon as I turn it on again, CPU use goes up. So now we at least know that the issue is in some way related to the SDK, even if we don't know why.

Edited May 24, 2019 by A_Fnord

Just an update, in case anyone finds this in the future, and finds this useful:

 

Ever since I turned off the SDK, iCUE has been behaving well. It takes a reasonable amount of system resources.

What is the SDK??

 

I have a pair of Corsair VOID RGB 7.1 SS headphones and I am using the original software that came with my headset version 2.24.50. I cant upgrade to the latest version because it just causes so much issues when playing Arma 3 and using TeamSpeak iCue would just suddenly stop the program would then crash and the task manager icon would vanish.

 

I can't remember which version I was using it was about 3 months ago I tried but Icue wouldn't even start when my PC logged into Windows 7, the start up entry is there but the program wouldn't load so I went back to 2.24.50

The SDK in this case seems to be something that works with certain games and software, and allows them to send information to your RGB devices. Basically the game can tell your keyboard to start shining blue to signify that you're on the blue team, or light up certain parts of the keyboard and so on. I don't use it, so I don't know the details.

 

I don't know about earlier versions, but at least on the latest version of iCUE you can disable it by going into settings->ICUE SETTINGS->GENERAL->Uncheck "Enable SDK".

 

Your problem sounds quite different from mine though.

I have the same problem here, that iCUE is using about 3% of my system resources. The interesting thing is that unticking SDK makes no difference.

I'm having a similar problem, iCUE is hogging up my CPU and actually causing my system to lock up. I've closed the program and am only running on hardware profiles for now, waiting for a fix.

The software is inefficient