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  #106  
Old 04-01-2017, 09:56 AM
voodoofox voodoofox is offline
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Hey, does anyone knows if this version let hard drives go to sleep?
Because previous did not.


  #107  
Old 04-04-2017, 12:17 PM
juan_rugge juan_rugge is offline
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Finally the led in my h100i stop blinking white every 5 Seconds (set to pure red)!!
Before, the problem stop if i close CLS.
Last version that this problem wasn't present was v3.2.5742, although I haven't test every update since then.

OS W7 64, Link v4.6.0.86


  #108  
Old 04-04-2017, 12:24 PM
doudar doudar is offline
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anyone can confirm whether this version still prevent HDDs from going to sleep or not ?


  #109  
Old 04-05-2017, 01:58 PM
filyago filyago is offline
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Default Old USB drivers used with Corsair Link are causing random PC crashes

Hello Corsair Support,

Details of my Windows 10 PC build are in my profile, and I am also using your H100i V2 for watercooling. I have also done some conservative overclocking on both my CPU and GPU. I have been experiencing random crashes leading to a reboot ever since building my PC about 10 months back. This would happen at absolutely random times (once every few days and sometimes multiple times per day), regardless of whether PC was idle or under load. Event Viewer and the usual troubleshooting methods like sfc /scannow yielded absolutely no clues, and rolling back my overclocks didn't change anything. About a month back I invested some more time into troubleshooting, ultimately getting further with verifier. Analyzying the dump files produced by the crashes yielded the following information:

Quote:
5 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

siusbxp.sys (SiUSBXp.sys, Silicon Laboratories)
silib.sys (SiLib WDM Support Driver, Silicon Laboratories)
I determined the only thing using these quite dated and apparently unstable drivers on my PC is your H100i V2, and the latest version (and all earlier ones) of your Link software is the only thing that installs them. Windows cannot find any updated drivers, and moreover it cannot even find drivers for the cooler once I uninstalled Link and the device (screenshots attached.)

I have been living without Link and these drivers for a couple of weeks now, and have not seen any crashes like before, so I am now certain these drivers are the culprit. While I still hear the cooler humming and my CPU temps seem ok, the custom curve I setup in Link earlier is no longer working (as I suppose the cooler is now driven entirely via the MB.) My PC is now louder than it was with my custom curve, which is quite annoying, and furthermore I am not sure if it is healthy for my system to remain in this state for a long time; I don't really understand the implications of not having these drivers and the watercooling device not properly installed. So I am reaching out to you or anyone knowledgeable on this forum for help. Is there anything I can do to install the H100i V2 device and Corsair Link without these old drivers randomly crashing my PC?
Attached Images
File Type: png Untitled.png (411.1 KB, 115 views)

Last edited by filyago; 04-05-2017 at 02:20 PM.


  #110  
Old 04-05-2017, 02:34 PM
red-ray red-ray is offline
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Angry Corsair fail to address issues

Quote:
Originally Posted by filyago View Post
Is there anything I can do to install the H100i V2 device and Corsair Link without these old drivers randomly crashing my PC?
Corsair fail to address issues. I reported this about 12 months ago and nothing seems to have happened .

Quote:
Originally Posted by red-ray View Post


  #111  
Old 04-05-2017, 03:41 PM
filyago filyago is offline
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Quote:
Originally Posted by red-ray View Post
Corsair fail to address issues. I reported this about 12 months ago and nothing seems to have happened .
Well that is quite dismaying, red-ray, and what's even more dismaying is the absolute silence of actual Corsair employees on this forum! In a few of these Link threads I just read through, the only thing I see Corsair posting is the final note announcing a new patch release, where the majority of previous issues apparently stay unresolved. The only Corsair component I have in my machine is this H100iv2 cooler, and the fact that Windows can't even find drivers for it alludes to very poor software support on Corsair's part. And as far as customer communication goes, you seem to be doing their job for them!

Do you have any thoughts on the implications of not having Link and not having the cooler properly installed, like it shows up in my screenshot on the earlier post? Is it at least safe to leave it like that from a hardware perspective? I definitely don't want to fry my CPU, and I definitely can't put up with these random crashes anymore. Any suggestions besides dumping Corsair?


  #112  
Old 04-05-2017, 04:37 PM
red-ray red-ray is offline
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Idea Get a different cooler

Quote:
Originally Posted by filyago View Post
Any suggestions besides dumping Corsair?
My solution was to get a H110i (actually H110iGT) which is a HID device and uses the standard Windows HID driver rather than the Corsair supplied one that causes BSODs.

In your situation I would RMA the H100iV2 and ask for a cooler whose driver does not cause BSODs such as a H110i . I would also ask for a refund as the driver causing BSODs means it's unfit for purpose.

I also felt/feel CL3/CL4 are rather poor and I could write better control software myself, so I did and don't use CL4.

Quote:
Originally Posted by red-ray View Post


  #113  
Old 04-05-2017, 06:49 PM
filyago filyago is offline
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Thanks very much, red-ray. Makes sense.


  #114  
Old 04-06-2017, 12:28 AM
Landerx74 Landerx74 is offline
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Default Crash

Please help. I need to download an older version of Corsairlink. The new one always gives me this error:

Faulting Application Path: C:\Program Files (x86)\CorsairLink4\CorsairLink4.Service.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: CorsairLink4.Service.exe
Problem Signature 02: 4.6.0.86
Problem Signature 03: 58b46aa4
Problem Signature 04: System.Management
Problem Signature 05: 4.7.2046.0
Problem Signature 06: 589c06fd
Problem Signature 07: 8a
Problem Signature 08: 51
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX
OS Version: 10.0.15063.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 4bee
Additional Information 4: 4bee0b688f92a58db71f79d49bc5b4cc

Extra information about the problem
Bucket ID: f1f3d7b8b098bcdb52ce00d75984ebb4 (129395095853)


  #115  
Old 04-06-2017, 12:43 AM
Landerx74 Landerx74 is offline
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Quote:
Originally Posted by bounty44 View Post
Thank you for this, since the latest corsair link release left my h115i basically unusable as fan speed will not change from slow.
Thank you so much for posting these older version downloads!! You saved me.


  #116  
Old 04-08-2017, 07:59 AM
eeek eeek is offline
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This is more of a feature request than a bug report, but the new EVGA ICX cards have two fans that report speed- on the gpu and the power. Would it be possible to have both reporting to Link?


  #117  
Old 04-09-2017, 03:13 PM
red-ray red-ray is offline
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Arrow This really comes down to the what the hardware and NVidia drivers report

Quote:
Originally Posted by eeek View Post
This is more of a feature request than a bug report, but the new EVGA ICX cards have two fans that report speed- on the gpu and the power. Would it be possible to have both reporting to Link?
This really comes down to the what the hardware and NVidia drivers report. The NV_GPU_GETCOOLER_SETTINGS returned by NvAPI_GPU_GetCoolerSettings() can report up to 20 fan speeds, so provided NVAPI reports both it "should just work".

To check was is returned by NVAPI post the Menu->Machine->GPU Info panel from my SIV utility.


  #118  
Old 04-09-2017, 10:54 PM
eeek eeek is offline
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Thanks, I'll let Corsair check that.


  #119  
Old 04-10-2017, 03:52 AM
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monta990 monta990 is offline
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Hi, this version not read the temps of Radeom RX 480


  #120  
Old 04-10-2017, 10:37 AM
Confidenze Confidenze is offline
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Software Version: Newest

Operating System: Win10 pro x64

Problem Summary: Corsair Commander MINI not recognized on USB port

Description: After reinstalling my operating system I downloaded the newest version of Corsair Link and the Commander MINI wont be recognized in the Windows Device Manager.
I am positive that it is the Commander MINI, because when I unplug the MINI the unrecognized unit removes itself from the device manager.
I am able to install the software and it detects many things, but I am, among other things, not able to control my fans manually. I can change between the standart profiles, and it actually works (fans changes speeds) but I am not able to control fans individually.
It seems the driver is not accepted as valid for the Commander MINI.

Don't have any photos yes - currently at work. Let me know if you need photos of anything specific so I can attache them here.


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