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Old 01-23-2018, 03:56 PM
jjs026 jjs026 is offline
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Join Date: Jan 2018
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POST ID # = 937034
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The ST100 has serious issues with usb ports. It very likely needs some sort of firmware update to resolve.
Assuming you have the Corsair Utility Engine, repeat your steps and get it to produce the audio crash. Then go into the CUE, general settings, and generate the error logs.
Once you've done that, take a look inside and see if you can find an error code.
Then, take that error code to corsair support. They'll try to do a replace right out the gate, but simply stand firm on the error code and it'll get escalated. You'll get an answer within a few days at least.

My sympathies, I recently went through ST100 issues myself. Best of luck.
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