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Old 11-26-2017, 04:20 PM
jmike jmike is offline
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Quote:
Originally Posted by Darksethy View Post
So basically there is no recourse for someone who has bought the keyboard but it falls outside the warranty period? 21 LEDs failing in 1 month is a quality/design issue but the response is only contact us if it is in warranty? Corsair are happy with their customers owning an expensive keyboard that lasts 25% of the time of my cheap, generic keyboard I owned previously? Mechanical keyboards are more reliable we are told!

Sorry for the rant but I find the response galling as half of customer reviews mention failing LEDs but nothing was done.
Nope. One thing Corsair excels at is terrible customer service as well as doing nothing to gain customer satisfaction.
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