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Old 07-22-2018, 10:36 AM
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Neither.

It won't be detected if the USB isn't detected or if there is an issue with the driver. Look in Device Manager for Corsair USBXp Driver. If it's there, try to disable/enable it and see if that does the trick. (Take a look at the Cooler FAQ as well.)

You can also use USBDeView (https://www.nirsoft.net/utils/usb_devices_view.html) to see connected USB devices. If it's not listed there, then iCue won't "see" it.
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