NurfeyTm Posted June 28, 2019 Share Posted June 28, 2019 Hi, I am having terrible customer experience, one of your employees told me I could send all the stuff in the package over. They have been at your warehouse for over a month now. I got ONLY ONE FAN back, nothing else. The ticket number is: #2000443120 The ticket has been going on since April and I am getting false promises over the phone that I would get response by the end of monday (24th of june). But it's already the end of the week. Three weeks before that I was told that the warehouse thought the entire package in it's original box was just a single fan and that's why they sent only one fan back. My patience is running out after calling Corsair multiple times, I really want this resolved. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted July 1, 2019 Corsair Employee Share Posted July 1, 2019 I've checked out your ticket and they are running an investigation on your package. Link to comment Share on other sites More sharing options...
NurfeyTm Posted July 1, 2019 Author Share Posted July 1, 2019 Alright, thanks. But "Investigation" kinda sounds like it's unsure where it is at. I put the sticker on it when I sent it so I hope it wasn't taken off.. Link to comment Share on other sites More sharing options...
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