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Old 11-08-2017, 11:09 AM
Justiful Justiful is offline
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Join Date: Dec 2013
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POST ID # = 925722
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Figured out this exact issue for myself. I realize this post is old. But it shows up near first in google.

USB 3.1 gen 2 ports don't work. I tried many computers. It comes down to USB 3.1 gen 2 having some form of issue. On three different computers. I don't know why. I don't know how. I just know I was able to get it to work on 2.0 and 3.0 and 3.1 gen 1 ports.

So essentially plug it into different ports. Just to add to this, these where MSI motherboards. No idea if that makes a difference.
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