Thread: K95 RGB Platinum One LED shows another color
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Old 12-28-2019, 03:31 PM
AKW AKW is offline
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Originally Posted by c-attack View Post
Try applying instant lighting in Red, then Green, then Blue to see which of those color components doesn't seem right. Given the above is purple and seems cooler, I would start with Red. It might be easier to tell with the keycap pulled like in picture 2.

You can try a soft reset, but no way to tell at this point if the problem is software/firmware vs one specific physical LED issue. You would think just the one key points to a physical problem, but we have seen similar 1 key color issues solved in the past with a soft or hard reset.
Meanwhile, I wait for Corsair to answer, do you think there are other things I can do to solve this problem?
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