Thread: Strafe RGB LED Brightness issue
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Old 10-14-2017, 10:22 PM
zeymour zeymour is offline
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Join Date: Oct 2015
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POST ID # = 923298
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Originally Posted by Toasted View Post
Has Corsair replied to your ticket?

If warranty is still provided, you will want to make sure your local distributor does not attempt to repair the keyboard e.g. disassemble the keyboard as this will void the warranty.
Yes, they already did.
When i went to our distributor they told me that they will try to fix it by upgrading the firmware. And they also said that plenty of the keys has already a brightness problem.
The support in of Corsair also told me a DIY solution. And it is the same with what is the distributor have to do. By upgrading the firmware.
Corsair, for me is the best when it comes ti warranty. They still acknowledged my warranty as long as you filed a ticket before the 2 year warranty expires.
Hoping for the best.
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