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Old 07-16-2019, 09:15 PM
IronCrossMac IronCrossMac is offline
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Thanks for the response, Mike.

I've restarted iCue services within the program a few times
I've done a repair installation on iCue
I've completely uninstalled it and reinstalled it
I tried another micro USB cable to another PC, and while it did indicate that it found and set up the H115i, when I checked iCue (I downloaded that onto my other PC solely to check for the H115i) it didn't show any devices. I used the same cable, plugged it into the PC that the H115i is installed in, and it showed up as being recognized, shows as connected in USBDeview, but doesn't show up in iCue and the lighting is still static.

I'm not sure if I understand the flashing it with another PC. Updating/Forcing firmware from iCue on another PC?

It seems like so far the USB cable provided with it is bad, or possibly disconnected (it's a pain to dig through that side of the PC to track everything down, so I'm trying everything else first), but even were that the case, with a different cable and it being recognized but not showing seems to indicate another, deeper issue, right?

Thanks,
Dustin
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File Type: jpg H115i Recognized.jpg (475.5 KB, 30 views)
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