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Old 07-15-2019, 02:34 AM
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Corsair Mike Corsair Mike is offline
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Join Date: Dec 2017
Posts: 150
POST ID # = 1011289
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Hi IronCrossMac,

Sorry to hear that your cooler isn't working right, I hope I can help fix that. Here are a few things you can try.

You can check if iCUE has an update.

There are some services related to monitoring software that run in the background. I would end any of those processes in task manager and relaunch iCUE.

Sometimes with Windows updates and new hardware installs drivers can act weird. I would look into your drivers in device manager and see if anything is missing or not working. If there is I would update the driver using the manufacturers website. This can resolve that in some cases

Another thing to try is to completely uninstall iCUE including files in [user]/AppData/[roaming and local]/Corsair. After that reinstall the latest version of iCUE.

If that doesn't work try flashing the cooler using a separate PC using a standard micro usb cable, maybe a laptop, if you have one available.

If none of these work I would submit a ticket with Corsair.com/support.

I hope that helps,
Mike
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