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Old 07-16-2016, 04:55 AM
Toasted Toasted is offline
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Join Date: Apr 2011
Posts: 19,344
POST ID # = 862626
Toasted Toasted Reputation: 108

Just for a confirmation on your issue, The headset turns off automatically even if audio is playing in the background (Excluding the range issue)? Is Auto shutoff disabled in CUE?

Upload your latest log file when the VOID Wireless headset automatically turns off.
Logs can be accessed from Settings>Support>View logs.
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