Jump to content
Corsair Community

Corsair Dominator Platinum, Led not working (new)


thiagojs

Recommended Posts

Greetings guys. :[pouts:

 

I recently purchased a DOMINATOR PLATINUM 16GBx2 DDR4 3000Mhz kit. I received the sealed product and one of the modules does not turn on the led. See in the pictures. What can I do to activate the led?

 

Sincerely!

 

01.webp

 

02.webp

 

03.webp

 

05.webp

Link to comment
Share on other sites

It should activate automatically and is always on. There is no switch. Fastest resolution would be to return it to the vendor in exchange for a new one. If this were an older kit, you might consider taking the bar off and see what's going on, but I don't see any reason to risk the warranty if you have immediate return options.
Link to comment
Share on other sites

It should activate automatically and is always on. There is no switch. Fastest resolution would be to return it to the vendor in exchange for a new one. If this were an older kit, you might consider taking the bar off and see what's going on, but I don't see any reason to risk the warranty if you have immediate return options.

 

Thanks man!

I am now sending the report to the RMA of the store where I bought it.

Link to comment
Share on other sites

×
×
  • Create New...