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Old 05-03-2019, 06:41 PM
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Corsair Calico Jack Corsair Calico Jack is offline
Corsair Employee
Join Date: Oct 2016
Posts: 578
POST ID # = 1003513
Corsair Calico Jack Reputation: 10

For you people who are not seeing the driver in your Device Manager, the issue is either that the driver was not installed, or there is something wrong with the USB for the cooler. Try right clicking on the faulty driver that does not have the Device Descriptor, and select update. If it cannot, then this will not work.

Try this to reinstall the driver:

If neither of those options work, create a ticket with our support teams.
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