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Forum: Power Supplies 11-13-2019, 07:51 PM
Replies: 3
Views: 28
Posted By Corsair Notepad
Once you have selected the profile you want to...

Once you have selected the profile you want to use you need to then select the fan. More specifically you need to click on the fan you outlined in red that is right next to the picture of the PSU.
Forum: Audio 11-13-2019, 04:15 PM
Replies: 2
Views: 29
Posted By Corsair Notepad
It is not going to be recognized by the device...

It is not going to be recognized by the device name itself as you are plugging an analog headset into an analog jack on your motherboard. You will need to set your default device to the appropriate...
Forum: Power Supplies 11-11-2019, 02:27 PM
Replies: 1
Views: 62
Posted By Corsair Notepad
The AX860i has been discontinued and is no longer...

The AX860i has been discontinued and is no longer manufactured so you would receive an alternative PSU as a replacement.
Forum: Power Supplies 11-11-2019, 02:25 PM
Replies: 1
Views: 54
Posted By Corsair Notepad
Is your RM850 with the orange/yellow logo or is...

Is your RM850 with the orange/yellow logo or is it grey?
Forum: Power Supplies 11-11-2019, 02:25 PM
Replies: 3
Views: 91
Posted By Corsair Notepad
Under no circumstances do we in any way recommend...

Under no circumstances do we in any way recommend opening up and modifying the PSU as the capacitors are still capable of holding a charge when unplugged that can cause serious harm and/or death.
Forum: Audio 11-07-2019, 01:05 PM
Replies: 2
Views: 114
Posted By Corsair Notepad
You are going to need a Y-splitter to take the...

You are going to need a Y-splitter to take the 4-pole 3.5mm connection and turn it into separate 3-pole 3.5mm connectos for microphone and speakers.
Forum: Audio 11-06-2019, 07:42 PM
Replies: 3
Views: 128
Posted By Corsair Notepad
Private message me your ticket number and I will...

Private message me your ticket number and I will have someone look into this for you.
Forum: Audio 11-06-2019, 03:19 PM
Replies: 9
Views: 249
Posted By Corsair Notepad
That generally means you have too many USB...

That generally means you have too many USB devices attached to your system and the USB controller doesn't have enough available bandwidth to handle them all.
Forum: Audio 11-06-2019, 03:18 PM
Replies: 3
Views: 151
Posted By Corsair Notepad
Unfortunately there isn't as the headset is not...

Unfortunately there isn't as the headset is not supported to work on the PS4.
Forum: Power Supplies 11-06-2019, 03:14 PM
Replies: 5
Views: 120
Posted By Corsair Notepad
Awesome glad you were able to get it plugged in...

Awesome glad you were able to get it plugged in and working
Forum: Audio 11-05-2019, 02:56 PM
Replies: 3
Views: 151
Posted By Corsair Notepad
If you are using a Void Pro Wireless or Void Pro...

If you are using a Void Pro Wireless or Void Pro USB they are not supported to work on PS4.
Forum: Audio 11-05-2019, 02:54 PM
Replies: 1
Views: 129
Posted By Corsair Notepad
Reach out to our support by opening a ticket at...

Reach out to our support by opening a ticket at https://help.corsair.com
Forum: Power Supplies 11-05-2019, 02:51 PM
Replies: 5
Views: 120
Posted By Corsair Notepad
The EPS power cables are standard 4+4 to make an...

The EPS power cables are standard 4+4 to make an 8pin CPU power there is nothing wrong and so long as you are using the cable that came with the PSU and connecting the cable correctly there is...
Forum: Power Supplies 11-05-2019, 02:50 PM
Replies: 1
Views: 108
Posted By Corsair Notepad
The click is normal and is a result of the...

The click is normal and is a result of the capacitors discharging.
Forum: Power Supplies 11-05-2019, 02:49 PM
Replies: 1
Views: 109
Posted By Corsair Notepad
Make sure you are using the cables that came with...

Make sure you are using the cables that came with the power supply and that you are using the correct cable for the correct connections. Also make sure everything is properly seated and that you have...
Forum: Power Supplies 11-05-2019, 02:45 PM
Replies: 4
Views: 236
Posted By Corsair Notepad
When an RMA for a PSU is approved the not only...

When an RMA for a PSU is approved the not only does the PSU need to be returned but the modular cables also need to be returned. Also Type 3 cables are Type 3 cables no matter if they are from the...
Forum: Power Supplies 11-05-2019, 02:41 PM
Replies: 1
Views: 146
Posted By Corsair Notepad
Reach out to our support by opening a ticket at...

Reach out to our support by opening a ticket at https://help.corsair.com
Forum: Audio 10-30-2019, 06:21 PM
Replies: 113
Views: 8,769
Posted By Corsair Notepad
I notice you are on a Ryzen based system. Make...

I notice you are on a Ryzen based system. Make sure you have also updated your Chipset drivers directly from the AMD website and that your board is running the most recent BIOS. The issue you are...
Forum: Audio 10-29-2019, 03:37 PM
Replies: 1
Views: 218
Posted By Corsair Notepad
The audio team is aware of this issue and are...

The audio team is aware of this issue and are working on a resolution. As of right now there is no ETA on when it will be resolved.
Forum: Audio 10-29-2019, 03:35 PM
Replies: 1
Views: 175
Posted By Corsair Notepad
Right click on the Windows sound icon on the...

Right click on the Windows sound icon on the bottom of the Taskbar and then run the Troubleshooter.
Forum: Audio 10-29-2019, 03:32 PM
Replies: 1
Views: 168
Posted By Corsair Notepad
If you are attempting to use voice activation in...

If you are attempting to use voice activation in the software you are attempting to use, such as Discord, you most likely need to adjust the voice activation level with in the software itself.
Forum: Power Supplies 10-29-2019, 03:21 PM
Replies: 1
Views: 173
Posted By Corsair Notepad
That cable kit is not compatible with that power...

That cable kit is not compatible with that power supply.
Forum: Audio 10-17-2019, 06:48 PM
Replies: 7
Views: 507
Posted By Corsair Notepad
Do you have the same issue when using it with...

Do you have the same issue when using it with anything other than the Xbox. Also the volume control does not work when plugged in via the 3.5mm cable only when its in wireless or connected via USB.
Forum: Audio 10-17-2019, 06:47 PM
Replies: 3
Views: 313
Posted By Corsair Notepad
Right click on the Windows Sound icon in the...

Right click on the Windows Sound icon in the bottom right of the task bar and run the Windows Troubleshooter. What you are experiencing is due to the undocumented changes to audio drivers that...
Forum: Power Supplies 10-14-2019, 06:27 PM
Replies: 8
Views: 412
Posted By Corsair Notepad
Have you tested the system with just the second...

Have you tested the system with just the second GPU in the system?
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