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Forum: Audio 10-17-2019, 06:48 PM
Replies: 2
Views: 127
Posted By Corsair Notepad
Do you have the same issue when using it with...

Do you have the same issue when using it with anything other than the Xbox. Also the volume control does not work when plugged in via the 3.5mm cable only when its in wireless or connected via USB.
Forum: Audio 10-17-2019, 06:47 PM
Replies: 3
Views: 125
Posted By Corsair Notepad
Right click on the Windows Sound icon in the...

Right click on the Windows Sound icon in the bottom right of the task bar and run the Windows Troubleshooter. What you are experiencing is due to the undocumented changes to audio drivers that...
Forum: Power Supplies 10-14-2019, 06:27 PM
Replies: 8
Views: 253
Posted By Corsair Notepad
Have you tested the system with just the second...

Have you tested the system with just the second GPU in the system?
Forum: Audio 10-11-2019, 03:47 PM
Replies: 10
Views: 1,227
Posted By Corsair Notepad
That also doubles as the off function if it is...

That also doubles as the off function if it is not plugged in so that is correct.
Forum: Audio 10-11-2019, 03:31 PM
Replies: 2
Views: 91
Posted By Corsair Notepad
If it works without a problem on everything but...

If it works without a problem on everything but your phone the issue is going to be with the 3.5mm jack on the phone itself and not with the headset. As for the iCUE issue make sure you fully...
Forum: Audio 10-11-2019, 12:41 PM
Replies: 10
Views: 1,227
Posted By Corsair Notepad
Yes the latest firmware update fixes this problem.

Yes the latest firmware update fixes this problem.
Forum: Audio 10-11-2019, 12:40 PM
Replies: 5
Views: 484
Posted By Corsair Notepad
The firmware update fixes the charging issue...

The firmware update fixes the charging issue where the headset battery would die if plugged in via the USB cable when the computer was off or in sleep and the USB port was not providing power.
Forum: Audio 10-10-2019, 05:46 PM
Replies: 3
Views: 133
Posted By Corsair Notepad
We do not have any Linux driver support so there...

We do not have any Linux driver support so there is no guarantee you will be able to get it to work.
Forum: Audio 10-10-2019, 05:45 PM
Replies: 7
Views: 566
Posted By Corsair Notepad
Right click on the Windows Sound Icon in the...

Right click on the Windows Sound Icon in the taskbar and run the troubleshooter. This is an issue due to the changes Microsoft made to how Windows handles audio drivers in the 1903 update
Forum: Power Supplies 10-10-2019, 03:50 PM
Replies: 1
Views: 106
Posted By Corsair Notepad
The RM850x will be more than enough for your...

The RM850x will be more than enough for your setup.
Forum: Power Supplies 10-10-2019, 03:49 PM
Replies: 3
Views: 131
Posted By Corsair Notepad
The default fan mode is a Zero RPM mode and the...

The default fan mode is a Zero RPM mode and the fan will only kick on when it is necessary to cool the power supply. 44c is definitely within safe operating temperature where it doesn't need to be...
Forum: Audio 10-10-2019, 02:36 PM
Replies: 1
Views: 107
Posted By Corsair Notepad
You do have the option to use the Windows default...

You do have the option to use the Windows default audio drivers if you do not wish to install iCUE.
Forum: Audio 10-10-2019, 02:35 PM
Replies: 3
Views: 133
Posted By Corsair Notepad
Our headsets are not supported on Linux. The only...

Our headsets are not supported on Linux. The only headsets we manufacture that would work would be ones with 3.5mm headphone jacks but that still relies on your onboard audio or audio card supporting...
Forum: Audio 10-07-2019, 06:10 PM
Replies: 10
Views: 1,227
Posted By Corsair Notepad
If you keep the headset plugged in to the USB...

If you keep the headset plugged in to the USB cable and your system turns off or goes to sleep the headset will recognize that it is plugged in and keep attempting to establish a charge connection...
Forum: Audio 10-07-2019, 06:03 PM
Replies: 2
Views: 159
Posted By Corsair Notepad
We would recommend you contact our support team...

We would recommend you contact our support team by opening a ticket at http://help.corsair.com
Forum: Audio 10-07-2019, 05:54 PM
Replies: 2
Views: 177
Posted By Corsair Notepad
Are you using a laptop?

Are you using a laptop?
Forum: Power Supplies 10-07-2019, 05:52 PM
Replies: 5
Views: 215
Posted By Corsair Notepad
That is a cable that is listed to be included...

That is a cable that is listed to be included with your motherboard and is not something that we provide as it is specific to your motherboard only.
Forum: Power Supplies 09-25-2019, 07:33 PM
Replies: 7
Views: 359
Posted By Corsair Notepad
The only recommendation I can make to avoid this...

The only recommendation I can make to avoid this sort of problem in the future would be to purchase a brand new power supply instead of refurbished. That way you get the full product warranty instead...
Forum: Audio 09-24-2019, 07:20 PM
Replies: 5
Views: 808
Posted By Corsair Notepad
No but you can purchase replacement Void Pro...

No but you can purchase replacement Void Pro Wireless dongles from the Corsair website.

Make sure your headset is the Void PRO Wireless and not the first generation Void Wireless as they will not...
Forum: Power Supplies 09-24-2019, 07:15 PM
Replies: 1
Views: 183
Posted By Corsair Notepad
You need to make sure you are using ONLY the...

You need to make sure you are using ONLY the cables that came with the new power supply. the RM850x and the AX1200 have completely different pinouts and the cables are not compatible at all. The...
Forum: Power Supplies 09-20-2019, 05:04 PM
Replies: 9
Views: 383
Posted By Corsair Notepad
Its going to be coil whine due to the increased...

Its going to be coil whine due to the increased voltage your power outlets supply in the EU. Since you are on 230v outlets there is an increased load on the power supply to step that voltage down to...
Forum: Power Supplies 09-19-2019, 07:44 PM
Replies: 7
Views: 359
Posted By Corsair Notepad
I looked into this and you did indeed purchase a...

I looked into this and you did indeed purchase a refurbished unit. Our refurbished power supplies only have a one year warranty so your warranty did expire last November.
Forum: Audio 09-18-2019, 06:35 PM
Replies: 1
Views: 278
Posted By Corsair Notepad
We would recommend that you contact our support...

We would recommend that you contact our support team by opening a ticket at https://help.corsair.com
Forum: Audio 09-18-2019, 06:32 PM
Replies: 7
Views: 2,747
Posted By Corsair Notepad
None of our devices are Dolby Atmost certified...

None of our devices are Dolby Atmost certified and therefore are not compatible with Dolby Atmos.
Forum: Power Supplies 09-18-2019, 06:30 PM
Replies: 1
Views: 192
Posted By Corsair Notepad
It is made of metal but there is no way to attach...

It is made of metal but there is no way to attach an ESD strap to it.
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