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Search: Posts Made By: Corsair Blade
Forum: Keyboards and Mice 11-19-2020, 06:55 PM
Replies: 1
Views: 177
Posted By Corsair Blade
Hi Matt, Try the "Repair iCUE" steps from...

Hi Matt,

Try the "Repair iCUE" steps from this article:
https://help.corsair.com/hc/en-us/articles/360044638712-How-to-Fix-unresponsive-macros-and-remaps

If it doesn't help, go ahead and open...
Forum: Keyboards and Mice 11-19-2020, 06:53 PM
Replies: 4
Views: 341
Posted By Corsair Blade
Hi Godryc, The Profile Switch button...

Hi Godryc,

The Profile Switch button switches the currently selected profile in iCUE, which would affect EVERY iCUE device, not just the mouse.

In terms of programming this specifically, you...
Forum: Keyboards and Mice 11-18-2020, 02:34 PM
Replies: 1
Views: 330
Posted By Corsair Blade
Hello there, I'm sincerely sorry about any...

Hello there,

I'm sincerely sorry about any negative experience you've had up to this point. I can assure you a new RMA will not take months to complete. Please open a new ticket and link this...
Forum: Keyboards and Mice 11-18-2020, 02:32 PM
Replies: 1
Views: 121
Posted By Corsair Blade
Hello there, We are very sorry for the...

Hello there,

We are very sorry for the negative experience you've had with this mouse, especially out of the box. Please go ahead and open a ticket with support, and they will be happy to assist...
Forum: Keyboards and Mice 11-18-2020, 02:31 PM
Replies: 1
Views: 192
Posted By Corsair Blade
Hi Okkin, Go ahead and open a ticket with...

Hi Okkin,

Go ahead and open a ticket with support, and send them a photo of the rear of your keyboard with the ticket -- this will let them send you the proper firmware for your specific model of...
Forum: Keyboards and Mice 11-18-2020, 02:28 PM
Replies: 1
Views: 207
Posted By Corsair Blade
Hi Yuri, Try disabling SDK and Plugins (see...

Hi Yuri,

Try disabling SDK and Plugins (see enclosed screenshot) -- if still no result, please open a ticket with support for further assistance.

https://i.imgur.com/HbwulUc.jpg
Forum: Keyboards and Mice 11-12-2020, 08:03 PM
Replies: 1
Views: 230
Posted By Corsair Blade
Glad you figured it out!! Please don't hesitate...

Glad you figured it out!! Please don't hesitate to create a ticket with our support team if any kind of technical issue troubles you in the future, as well.
Forum: Keyboards and Mice 11-12-2020, 08:01 PM
Replies: 4
Views: 341
Posted By Corsair Blade
Hi Godryc, You have to download and install...

Hi Godryc,

You have to download and install the iCUE app, as that will allow you to assign keystrokes / functions to any button you want. Please see the help article below:
...
Forum: Keyboards and Mice 11-12-2020, 07:56 PM
Replies: 2
Views: 344
Posted By Corsair Blade
Hi MoonBurst, Go ahead and submit this in a...

Hi MoonBurst,

Go ahead and submit this in a ticket to support -- they will be able to provide you with a link to an older version of iCUE as a temporary workaround for this. I do confirm I was...
Forum: Keyboards and Mice 11-12-2020, 07:51 PM
Replies: 1
Views: 332
Posted By Corsair Blade
Hello there, Please try the troubleshooting...

Hello there,

Please try the troubleshooting steps from this article:

https://help.corsair.com/hc/en-us/articles/360044638712-How-to-Fix-unresponsive-macros-and-remaps

If that doesn't help,...
Forum: Keyboards and Mice 11-05-2020, 07:03 PM
Replies: 1
Views: 261
Posted By Corsair Blade
Hi YungHerb, Try a soft reset to start: ...

Hi YungHerb,

Try a soft reset to start:
https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard

If no luck there, please contact support, as they will have to...
Forum: Keyboards and Mice 11-05-2020, 07:01 PM
Replies: 2
Views: 342
Posted By Corsair Blade
Hi SumDuch, We don't specifically have one,...

Hi SumDuch,

We don't specifically have one, but it's a generic MX-style keycap -- any aftermarket Keycap could fit on there as long as it's MX-Style.
Forum: iCUE Nexus 11-03-2020, 07:20 PM
Replies: 4
Views: 498
Posted By Corsair Blade
Hi Syranetic, Unfortunately the widgets...

Hi Syranetic,

Unfortunately the widgets themselves do not have adjustable transparency. With "Buttons" instead of a widget in that spot, you can do an animated background, but for widgets, the...
Forum: Keyboards and Mice 11-03-2020, 03:07 PM
Replies: 1
Views: 293
Posted By Corsair Blade
Hi StayInyoWayne, It sounds like you may...

Hi StayInyoWayne,

It sounds like you may have a software conflict with iCUE and other RGB control software installed. Unfortunately, other RGB software can conflict with iCUE's lighting schemes --...
Forum: Keyboards and Mice 11-03-2020, 03:04 PM
Replies: 1
Views: 330
Posted By Corsair Blade
Hi Ash, If you open a ticket with support,...

Hi Ash,

If you open a ticket with support, they can attempt to do a firmware flash with you as a first step. Unfortunately though it sounds like the moisture may have caused a short in that LED....
Forum: Keyboards and Mice 11-03-2020, 02:59 PM
Replies: 1
Views: 299
Posted By Corsair Blade
Hi Tom, Generally speaking, the firmware...

Hi Tom,

Generally speaking, the firmware update notes are not available to the public -- apologies for any lack of transparency there. Firmware updates are required however, as these keyboards...
Forum: Keyboards and Mice 11-03-2020, 02:53 PM
Replies: 2
Views: 258
Posted By Corsair Blade
Hi Kev, If the mouse is working via...

Hi Kev,

If the mouse is working via BlueTooth on other devices, then the mouse itself is fine, it's something with the driver or software interaction.

Let's try a repair of your iCUE...
Forum: Keyboards and Mice 11-03-2020, 02:42 PM
Replies: 1
Views: 283
Posted By Corsair Blade
Hi Ed, It sounds like you might just be...

Hi Ed,

It sounds like you might just be stuck in BIOS mode. Try this:

Hold Winlock + F1 for 5 secs

If that doesn't help, please create a ticket with support for further assistance.
Forum: Keyboards and Mice 10-30-2020, 05:32 PM
Replies: 1
Views: 261
Posted By Corsair Blade
Not without knowing how to do some programming...

Not without knowing how to do some programming and write your own program along those lines for iCUE to reference, unfortunately. That's an interesting idea though, I could see where it could come...
Forum: Keyboards and Mice 10-26-2020, 06:09 PM
Replies: 2
Views: 196
Posted By Corsair Blade
Hey Shanedlm, K55 actually does have some...

Hey Shanedlm,

K55 actually does have some built-in hardware lighting modes you can cycle through -- try pressing FN+1 - 7 and testing the results while booting / iCUE is disabled.
This youtube...
Forum: Keyboards and Mice 10-26-2020, 06:03 PM
Replies: 3
Views: 390
Posted By Corsair Blade
Hi John, This is definitely not the designed...

Hi John,

This is definitely not the designed behavior for that mouse's LMB. There should be a setting under Performance for Lift Height, but that really controls pointer movement on lifts rather...
Forum: Keyboards and Mice 10-26-2020, 05:58 PM
Replies: 1
Views: 210
Posted By Corsair Blade
Hi Spiky, It sounds like you have the mouse...

Hi Spiky,

It sounds like you have the mouse binds/actions set up for Hardware mode, but not for iCUE itself.

Select the Scimitar icon at the top in iCUE, then select the Actions tab on the...
Forum: Keyboards and Mice 10-26-2020, 05:53 PM
Replies: 3
Views: 398
Posted By Corsair Blade
Hi Trigeminal, That Winlock + F1 for ~5...

Hi Trigeminal,

That Winlock + F1 for ~5 seconds to get the flashing Scroll Lock is definitely how you toggle BIOS mode for that keyboard, which should give you the namesake ability of using the...
Forum: Keyboards and Mice 10-26-2020, 05:22 PM
Replies: 1
Views: 214
Posted By Corsair Blade
Hi Gardenah, Have you checked out the Dark...

Hi Gardenah,

Have you checked out the Dark Core SE yet? Dedicated side sniper button + forward and back buttons, and Qi wireless charging -- I think this might be along the lines of what you're...
Forum: Keyboards and Mice 10-26-2020, 05:19 PM
Replies: 1
Views: 272
Posted By Corsair Blade
Hi Salty, Sorry if you're having issues...

Hi Salty,

Sorry if you're having issues catching support. They generally need to see the back information panel of your keyboard to send the correct firmware version. We do apologize for any...
Showing results 1 to 25 of 65

 
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