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Search: Posts Made By: Corsair Chris
Forum: Audio 04-04-2016, 01:04 PM
Replies: 13
Views: 7,418
Posted By Corsair Chris
Also, if you line up all the volumes to the same...

Also, if you line up all the volumes to the same value does this behavior still happen?
Forum: Audio 04-04-2016, 12:53 PM
Replies: 13
Views: 7,418
Posted By Corsair Chris
Which VOID and version of CUE are you using?

Which VOID and version of CUE are you using?
Forum: Audio 04-01-2016, 04:43 PM
Replies: 4
Views: 3,786
Posted By Corsair Chris
Hey Tachyon1, It appears that the battery...

Hey Tachyon1,

It appears that the battery on your VOID is defective. Please submit this in for an RMA and provide me with the RMA # so that we can bring this unit back in for a failure analysis....
Forum: Audio 04-01-2016, 04:22 PM
Replies: 9
Views: 8,026
Posted By Corsair Chris
Create a thread and get tons of views and...

Create a thread and get tons of views and responses. That way if popular enough I can bring it up with the Product Manager and we'll take another look at this just as we did with double shot keycaps.
Forum: Audio 03-23-2016, 01:33 PM
Replies: 1
Views: 1,001
Posted By Corsair Chris
I don't believe there is a way to tighten them...

I don't believe there is a way to tighten them...
Forum: Audio 03-23-2016, 01:32 PM
Replies: 3
Views: 1,336
Posted By Corsair Chris
Hey Andrew, Check to see if there's a Windows...

Hey Andrew,
Check to see if there's a Windows Security pop-up preventing it from starting or abort and try it again.
Forum: Audio 03-23-2016, 01:21 PM
Replies: 2
Views: 1,903
Posted By Corsair Chris
No, if you purchased a wireless VOID it'll...

No, if you purchased a wireless VOID it'll require to have the wireless dongle plugged in to work.
Forum: Corsair Link 03-09-2016, 09:02 PM
Replies: 6
Views: 4,127
Posted By Corsair Chris
If you close CLINK, does these issues still...

If you close CLINK, does these issues still persist?
Forum: Audio 03-09-2016, 07:40 PM
Replies: 6
Views: 3,616
Posted By Corsair Chris
1 and 2 are known issues, the first one we're...

1 and 2 are known issues, the first one we're still working on figuring out what is causing the issue. #2 has been addressed for CUE 1.16 which will come in later this month.

#3, it's hard to...
Forum: Audio 03-09-2016, 05:59 PM
Replies: 9
Views: 3,424
Posted By Corsair Chris
Does it light up green or red when you change EQ...

Does it light up green or red when you change EQ profiles?
Forum: Audio 03-09-2016, 05:54 PM
Replies: 19
Views: 22,112
Posted By Corsair Chris
Hi all, Just to update this thread... at this...

Hi all,
Just to update this thread... at this time we believe that there's nothing we can do in terms of firmware or software that could fix this issue. Currently, there isn't enough memory on the...
Forum: Audio 03-08-2016, 03:47 PM
Replies: 2
Views: 1,414
Posted By Corsair Chris
Could you provide a screen shot of the errors...

Could you provide a screen shot of the errors that appear whenever the BSOD pops up?
Forum: Audio 03-08-2016, 02:35 PM
Replies: 5
Views: 2,419
Posted By Corsair Chris
Could you go into the Sound > Playback > Headset...

Could you go into the Sound > Playback > Headset Earphone Properties > Advanced and share what the settings show on that window?
Forum: Audio 03-07-2016, 03:00 PM
Replies: 1
Views: 1,198
Posted By Corsair Chris
The wireless and USB versions of VOID uses the...

The wireless and USB versions of VOID uses the same mic hardware, so it should sound the same.
Forum: Audio 03-07-2016, 02:55 PM
Replies: 1
Views: 1,047
Posted By Corsair Chris
Hey OrionEu, PM me your email address and which...

Hey OrionEu, PM me your email address and which color headset you have and I'll send you the old FW files.
Forum: Audio 03-02-2016, 09:02 PM
Replies: 6
Views: 3,735
Posted By Corsair Chris
Also, you can turn on "Sound Notifications" so...

Also, you can turn on "Sound Notifications" so that if your battery is low CUE will trigger a voice saying "Low Battery".
Forum: Audio 03-02-2016, 08:59 PM
Replies: 3
Views: 1,468
Posted By Corsair Chris
Try another system to update it.

Try another system to update it.
Forum: Corsair Link 03-02-2016, 08:58 PM
Replies: 94
Views: 63,513
Posted By Corsair Chris
We're still looking into this issue, and we...

We're still looking into this issue, and we encourage those who haven't sent in their dump files to do so.
Forum: Legacy Corsair Software 03-02-2016, 08:49 PM
Replies: 2
Views: 2,077
Posted By Corsair Chris
As zheren159 has mentioned the only way to get...

As zheren159 has mentioned the only way to get the default colors is to create a new profile. But if you have a keyboard and you want to clear your keyboard of colors, you can highlight the keys...
Forum: Legacy Corsair Software 03-02-2016, 08:44 PM
Replies: 6
Views: 3,055
Posted By Corsair Chris
Jkraghify is correct, at the moment we don't have...

Jkraghify is correct, at the moment we don't have a built-in solution to have color change for separate keys when another is held.
Forum: Legacy Corsair Software 02-24-2016, 07:50 PM
Replies: 9
Views: 2,785
Posted By Corsair Chris
Try updating your Windows.

Try updating your Windows.
Forum: Legacy Corsair Software 02-24-2016, 07:40 PM
Replies: 3
Views: 1,708
Posted By Corsair Chris
Did you restart your PC?

Did you restart your PC?
Forum: Audio 02-24-2016, 06:22 PM
Replies: 13
Views: 6,802
Posted By Corsair Chris
Was your Windows 10 a clean install or an upgrade?

Was your Windows 10 a clean install or an upgrade?
Forum: Audio 02-24-2016, 06:19 PM
Replies: 5
Views: 3,428
Posted By Corsair Chris
RMA it, it shouldn't sound like there's something...

RMA it, it shouldn't sound like there's something loose in it.

To create an RMA ticket, go to https://corsair.secure.force.com
Forum: Audio 02-24-2016, 06:18 PM
Replies: 19
Views: 22,112
Posted By Corsair Chris
From what our FW team have told me, this is an...

From what our FW team have told me, this is an issue since our headset firmware handles in only HID commands and Windows and COD (and possibly other software) do not use HID commands to set the mic...
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