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Forum: Warranty and RMA Questions 09-20-2019, 04:18 PM
Replies: 6
Views: 280
Posted By Corsair Wootaru
I've gone and got someone to refund the ARMA, I...

I've gone and got someone to refund the ARMA, I am sorry about that, I will also get someone to help refund the duty fees. I'm very sorry about all of this.
Forum: Warranty and RMA Questions 09-19-2019, 08:01 PM
Replies: 1
Views: 35
Posted By Corsair Wootaru
Hello, I am sorry about your experience in...

Hello,

I am sorry about your experience in regards to your situation. I will see if I can get in contact with a tech support agent to see how we can move forward with your ticket and find a...
Forum: Warranty and RMA Questions 09-19-2019, 07:51 PM
Replies: 1
Views: 33
Posted By Corsair Wootaru
Hello, The agent on there has mentioned that...

Hello,

The agent on there has mentioned that the item has been booked out but no tracking number is available until the courier provides us with one.
Forum: Warranty and RMA Questions 09-19-2019, 07:50 PM
Replies: 6
Views: 192
Posted By Corsair Wootaru
Hello, I've gone and had someone check out...

Hello,

I've gone and had someone check out your ticket for you.
Forum: Warranty and RMA Questions 09-19-2019, 01:53 PM
Replies: 1
Views: 64
Posted By Corsair Wootaru
Can I get the ticket number so I can look into...

Can I get the ticket number so I can look into this?
Forum: Warranty and RMA Questions 09-17-2019, 04:45 PM
Replies: 6
Views: 271
Posted By Corsair Wootaru
Hello, Thanks for letting me know I will see...

Hello,

Thanks for letting me know I will see what we can do to help you out with this.
Forum: Warranty and RMA Questions 09-16-2019, 12:02 PM
Replies: 6
Views: 271
Posted By Corsair Wootaru
Hello, I cannot see the video here as it...

Hello,

I cannot see the video here as it isn't loading. Have you tried asking in the cooler section in our forums for trouble shooting? If you need someone to look into another replacement then I...
Forum: Warranty and RMA Questions 09-13-2019, 12:27 PM
Replies: 2
Views: 142
Posted By Corsair Wootaru
Hello, I'm reaching out to the Brazil team...

Hello,

I'm reaching out to the Brazil team to see if they can further help you on here as I have no way to view that ticket on my end.
Forum: Warranty and RMA Questions 09-11-2019, 11:45 AM
Replies: 7
Views: 705
Posted By Corsair Wootaru
What is your Ticket number? I can have someone...

What is your Ticket number? I can have someone look into that for you.
Forum: Warranty and RMA Questions 09-09-2019, 06:24 PM
Replies: 2
Views: 132
Posted By Corsair Wootaru
Do you have an order number upon placing that...

Do you have an order number upon placing that order so I can ask the webstore regarding this?
Forum: Warranty and RMA Questions 09-09-2019, 06:22 PM
Replies: 4
Views: 153
Posted By Corsair Wootaru
Hello, If need be I can see if we can send...

Hello,

If need be I can see if we can send you another dongle under that ticket, or if possible you might want to talk to the tech support forum to see if they can help further trouble shoot your...
Forum: Warranty and RMA Questions 09-09-2019, 12:05 PM
Replies: 4
Views: 153
Posted By Corsair Wootaru
Hello, Have you reached out to our...

Hello,

Have you reached out to our technicians over in our Audio section?
https://forum.corsair.com/v3/forumdisplay.php?f=207

If you have done so already and they aren't able to assist you...
Forum: Warranty and RMA Questions 09-09-2019, 12:02 PM
Replies: 10
Views: 490
Posted By Corsair Wootaru
Glad to hear you've received your item. Again we...

Glad to hear you've received your item. Again we are sorry for the inconvenience.
Forum: Warranty and RMA Questions 09-05-2019, 12:25 PM
Replies: 2
Views: 179
Posted By Corsair Wootaru
I'll have someone look into this for you.

I'll have someone look into this for you.
Forum: Warranty and RMA Questions 09-05-2019, 12:17 PM
Replies: 5
Views: 3,966
Posted By Corsair Wootaru
Paypal is not currently available as a payment...

Paypal is not currently available as a payment method right now.
Forum: Warranty and RMA Questions 09-05-2019, 12:15 PM
Replies: 6
Views: 271
Posted By Corsair Wootaru
Hello, I'll have someone look into this for...

Hello,

I'll have someone look into this for you.
Forum: Warranty and RMA Questions 09-04-2019, 08:02 PM
Replies: 3
Views: 151
Posted By Corsair Wootaru
Hello, I'm sorry about that, there shouldn't...

Hello,

I'm sorry about that, there shouldn't be a fee to receive the unit. It came up as a surprise for us too when we heard this feedback from customers. Our Logistics team is aware of this and...
Forum: Warranty and RMA Questions 09-04-2019, 07:41 PM
Replies: 1
Views: 148
Posted By Corsair Wootaru
Hello, Please create a support ticket from...

Hello,

Please create a support ticket from our support page. https://help.corsair.com/hc/en-us . And let our support team know about your situation. Please do not discard any of the products.
Forum: Warranty and RMA Questions 09-04-2019, 07:31 PM
Replies: 2
Views: 167
Posted By Corsair Wootaru
I've reached out to an agent to help inform you...

I've reached out to an agent to help inform you about the ticket.
Forum: Warranty and RMA Questions 09-04-2019, 07:22 PM
Replies: 6
Views: 192
Posted By Corsair Wootaru
Not a problem at all.

Not a problem at all.
Forum: Warranty and RMA Questions 09-02-2019, 07:38 PM
Replies: 2
Views: 215
Posted By Corsair Wootaru
Hello, I will see what I can do to forward...

Hello,

I will see what I can do to forward this information to the right people, but as of right now this weekend the people are out on a holiday weekend. I will see if we can respond about the...
Forum: Warranty and RMA Questions 09-02-2019, 07:36 PM
Replies: 6
Views: 280
Posted By Corsair Wootaru
Hello, I am glad to hear, although I wish...

Hello,

I am glad to hear, although I wish you didn't have to go through the 3 weeks of aggravation to begin with.
Forum: Warranty and RMA Questions 09-02-2019, 07:35 PM
Replies: 10
Views: 490
Posted By Corsair Wootaru
Hello, I had an agent reply back to your...

Hello,

I had an agent reply back to your post.
Forum: Warranty and RMA Questions 09-02-2019, 07:30 PM
Replies: 6
Views: 192
Posted By Corsair Wootaru
Hello, I will see what we can do about your...

Hello,

I will see what we can do about your ticket, I am sorry it is taking a bit longer than usual as the representatives helping on the case is on a holiday weekend.
Forum: Warranty and RMA Questions 08-30-2019, 07:38 PM
Replies: 6
Views: 280
Posted By Corsair Wootaru
Hello. I am sorry about that I will see if...

Hello.

I am sorry about that I will see if we can push one out to you today.
Showing results 1 to 25 of 428

 
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