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Forum: Cooling 11-20-2020, 06:57 PM
Replies: 7
Views: 281
Posted By Corsair Mint
Hey Nightyk, I'd recommend reaching out to...

Hey Nightyk,

I'd recommend reaching out to support to request for the firmware and they can provide you with instructions as well.
https://help.corsair.com/hc/en-us/requests/new
Forum: Cooling 11-20-2020, 06:55 PM
Replies: 1
Views: 153
Posted By Corsair Mint
Hey O_Bsnacks, That sounds pretty high...

Hey O_Bsnacks,

That sounds pretty high pitched in your video, I'd recommend reaching out to Support so they work with you directly on this.
https://help.corsair.com/hc/en-us/requests/new
Forum: Cooling 11-19-2020, 02:41 PM
Replies: 1
Views: 168
Posted By Corsair Mint
Hey pontageek, do you have any other software...

Hey pontageek, do you have any other software that handles RGB for other components in your system? We've seen that it could conflict in the past. Also, reach out to Support, they can work with you...
Forum: Cooling 11-19-2020, 02:37 PM
Replies: 1
Views: 139
Posted By Corsair Mint
Sorry, Stickler, the cooler is older and...

Sorry, Stickler, the cooler is older and supported up to AM3 but I don't believe it's supported to AM4.
Forum: CORSAIR ONE 11-19-2020, 02:32 PM
Replies: 4
Views: 217
Posted By Corsair Mint
Does it seem like perhaps there was a Windows...

Does it seem like perhaps there was a Windows Update that triggered the security alert again and isn't noticing Webroot?
Forum: CORSAIR ONE 11-19-2020, 02:20 PM
Replies: 2
Views: 182
Posted By Corsair Mint
Hey zguy85, sorry, we don't have any further to...

Hey zguy85, sorry, we don't have any further to release about new Corsair Ones at this time.
Forum: CORSAIR ONE 11-18-2020, 12:59 PM
Replies: 1
Views: 108
Posted By Corsair Mint
It may depend on what you ordered and when they...

It may depend on what you ordered and when they expect to have the item available for shipping. You can inquire with the webstore team to see if there's an updated ETA for when there should be stock.
Forum: CORSAIR ONE 11-16-2020, 05:43 PM
Replies: 3
Views: 159
Posted By Corsair Mint
Hi kookla, Your M.2 should not be reaching...

Hi kookla,

Your M.2 should not be reaching such high temperatures, reach out to our support team so they can help you with this:
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-16-2020, 05:40 PM
Replies: 4
Views: 217
Posted By Corsair Mint
Can you post what you're seeing? You might need...

Can you post what you're seeing? You might need to reach out to support to see if they can help clear if it's a hardware issue.
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-16-2020, 05:39 PM
Replies: 6
Views: 178
Posted By Corsair Mint
iCUE controls your cooling profile via the...

iCUE controls your cooling profile via the Service, so disabling removes control. The cooler would run by defaults which can result in much louder fan speeds.
Forum: Cooling 11-09-2020, 06:21 PM
Replies: 6
Views: 316
Posted By Corsair Mint
Hey there, it should still provide power when you...

Hey there, it should still provide power when you have SATA power going through it. You may need to connect it to USB the first though to enable the fan headers. It won't require USB to continue...
Forum: Cooling 11-09-2020, 06:17 PM
Replies: 1
Views: 161
Posted By Corsair Mint
Hey waccy, can you try swapping the fan...

Hey waccy, can you try swapping the fan connections to see if it's the fan or the RGB port that's an issue? Also, reach out to our support team, they can help walk you through this and figure out...
Forum: Cooling 11-09-2020, 06:15 PM
Replies: 3
Views: 427
Posted By Corsair Mint
Woah, we hate to see that, Enerccio. Please reach...

Woah, we hate to see that, Enerccio. Please reach out to our support team, they can help take care of this with you.
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-09-2020, 06:12 PM
Replies: 1
Views: 149
Posted By Corsair Mint
Part of the reason is the fan is connected to the...

Part of the reason is the fan is connected to the cooler, so your software (in this case, iCUE) has to be able to see the cooler fully.
Forum: CORSAIR ONE 11-09-2020, 06:07 PM
Replies: 3
Views: 225
Posted By Corsair Mint
EchoSierra nailed it. Those models are only...

EchoSierra nailed it. Those models are only support in Corsair Link, so you'll want to that instead of iCUE.
Forum: Cooling 11-06-2020, 06:56 PM
Replies: 1
Views: 309
Posted By Corsair Mint
Yes, you can connect to either one as long as you...

Yes, you can connect to either one as long as you can determine the order to match what you have installed on the rad. (2 being in the middle would be most important)
Forum: Cooling 11-06-2020, 06:54 PM
Replies: 1
Views: 299
Posted By Corsair Mint
Hey Parmenedes, I would still recommend...

Hey Parmenedes,

I would still recommend reach out to support at the same time so that they can get things rolling and figured out with you, it shouldn't take weeks for processing:...
Forum: Cooling 11-06-2020, 06:49 PM
Replies: 2
Views: 416
Posted By Corsair Mint
There is a 2nd pump cap in the box, so we would...

There is a 2nd pump cap in the box, so we would love to see what others are coming up with for custom designs!
Forum: Cooling 11-06-2020, 06:43 PM
Replies: 4
Views: 525
Posted By Corsair Mint
Hey there, It should be using a default...

Hey there,

It should be using a default curve in response to the coolant temps.
Forum: CORSAIR ONE 11-06-2020, 06:41 PM
Replies: 23
Views: 1,990
Posted By Corsair Mint
I am definitely jealous, enjoy the gaming!

I am definitely jealous, enjoy the gaming!
Forum: Gaming Chairs 11-04-2020, 03:50 PM
Replies: 6
Views: 2,515
Posted By Corsair Mint
Hey dan56894, can you reach out to our support...

Hey dan56894, can you reach out to our support team so they can work with you directly about this?
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-04-2020, 03:48 PM
Replies: 5
Views: 383
Posted By Corsair Mint
Definitely record your BSOD error and contact our...

Definitely record your BSOD error and contact our support team so they can help you with this:
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-04-2020, 03:46 PM
Replies: 7
Views: 585
Posted By Corsair Mint
Hey llhell, Definitely reach out to our...

Hey llhell,

Definitely reach out to our support team so they can look into this with you directly:
https://help.corsair.com/hc/en-us/requests/new
Forum: CORSAIR ONE 11-04-2020, 03:43 PM
Replies: 1
Views: 215
Posted By Corsair Mint
Hi Nik, that should be fine. If you starting...

Hi Nik, that should be fine. If you starting getting issues involving that click, then you would want to reach out to our support team to look further into it....
Forum: CORSAIR ONE 11-04-2020, 03:41 PM
Replies: 23
Views: 1,990
Posted By Corsair Mint
Hey EchoSierra, that looks awsesome! How are you...

Hey EchoSierra, that looks awsesome! How are you liking the performance?
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