zartog

Surprised it didnt come up when searched for, i'll attach the one i have, had to turn it into a zip file to do so, hopefully it works!H100i_hex.zip

So ive just resolved this now that ive had the time to look at my own H100i_Platnium, i used this method : I skipped the safe mode step, just made sure there were no applications running from either icue or corsair when i dropped the .hex file on the boot, worked straight away, hopefully it helps!

So i have more or less the same problem, though when i boot my pc i get a no fans installed error as well... so lets hope someone works this out! In the meant time though if you want the windows connect/disconnection noise to stop, uninstall iCue, this has worked for me at least, all fans have retained the last settings applied since last time used in iCue. I have also submitted a support ticket but no response as yet.

Ive had a similar experience with the H100i series, firmware appears to be have been my downfall as well, i have however still got my fans and pump running as normal but they are run through a commander pro, guessing that may be a key difference to some other builds here ? Still 0 rgb's active though..

So i've encountered an odd problem, using my pc like i would any other day, shut it down, rebooted a few hours later, No led's on in any of the fans or the cooler. So first up i checked if the cooler fans are working, they are, the pump is active so my CPU is still maintaining a cool temp as well. Small win. 0 lights, and a constant Disconnect noise from a usb? has started since this happened. Checked all on board usb drivers are up to date, they are. Checked physical connections are good, they are. Followed this up with checking icue software is up to date, EDIT:(turns out there was an update on the 20/5/20, i didnt do this until 23/5) Then noticed my cooler is no longer listed in icue... As it was running through a commander pro i figured maybe it was something to do with that, so disconnected the usb from there and plugged it directly into the mother board. Upon re-booting from here though i no longer have a fan being detected while i boot. Rechecked fans/pump, all still active... decided to use HW_info to check core temps after booting into windows, running at 30-40 degrees C Ran a quick stress test on it by opening up a graphic dense'ish game (darksouls 2) core temps stayed the same, so pump seems to be working as normal? So im at a loss now, 0 rgb's but all power seems to be running as normal through the fans and pump as they are all active, the fans are still visible in icue but no pump. Any Idea's are welcome! EDIT : Since this has started i have now uninstalled the icue software and reverted to version 3.26.95, doing this got me my case fan access back, Still no pump showing up in icue. Followed this up with the program update to version 3.28.75, same as above. I have tried using a few different USB ports on the MO BO still no pump showing up, still no fan detected by bios on boot. also still getting the USB connection/disconnection noise every 10-30 seconds, though i did notice it stopped while the icue software wasn't installed. Starting to think any firmware on the pump has been corrupted or removed?