Wardy940

Does anyone have any suggestions? I've put a ticket in but still no luck getting it sorted.

Hey guys, As the title suggests, I'm having issues getting my PC to detect the pump LEDs. I have my fans and ram linked up to iCue but no luck with the h100i. I'm not a huge fan of the rainbow colours and prefer solid colours to my RGB so most of the case is a blue and the pump is just in a world of it's own. Looking in USBdeview and device manager I have a unknown USB device that has a device discriptor request failed error. Not entirely sure what that means but I'm guessing my PC can't figure out with it is thats plugged in. I was thinking of plugging the cooler fans RGB headers into my Corsair RGB hub that came with my case fans. At least then the fans would be synced up. Any help would be greatly appreciated. Apologies for the long post. Thanks,

I've just done a build with h100i Platinum SE and I had the same problem. I'm not at all happy with the quality of this cooler. Because I'd already damaged the fins underneath one of the holes, I figured I'd not get a refund and I just went for it. I forced the screws in carefully, making sure they went nowhere near the cooling channels and just left it out for an hour to make sure there was no leaking. It's worked fine. I just figured that the holes weren't drilled properly. But I would recommend finding new screws or at least grinding a few mil of the screws included.