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Forum: Power Supplies 11-25-2020, 05:36 PM
Replies: 0
Views: 72
Posted By Corsair Nick
HX1200 and HX1200i - System not powering on or posting to BIOS

We have recently discovered an issue affecting select units of our HX1200 and HX1200i Series power supplies. Affected units may exhibit compatibility issues with some motherboards - the issue will...
Forum: Audio 11-25-2020, 03:13 PM
Replies: 3
Views: 152
Posted By Corsair Nick
When you're presenting or using the chat service,...

When you're presenting or using the chat service, does the mic sensitivity lower on it's own? Some services like Skype, Zoom, etc. automatically adjust the mic volume. Usually this can be adjusted...
Forum: Audio 11-25-2020, 01:33 PM
Replies: 8
Views: 567
Posted By Corsair Nick
1) Battery level should be visible in the Xbox...

1) Battery level should be visible in the Xbox menu

2) This would be determined by the Xbox and how it behaves with audio levels. The only volume control on the headset is for the Game/Chat mix....
Forum: iCUE Software 11-25-2020, 01:18 PM
Replies: 15
Views: 611
Posted By Corsair Nick
If you adjust the following settings, do you see...

If you adjust the following settings, do you see any improvements?

https://forum.corsair.com/v3/showthread.php?t=200565
Forum: Audio 11-25-2020, 12:56 PM
Replies: 2
Views: 80
Posted By Corsair Nick
Since the headset is a stereo model, make sure...

Since the headset is a stereo model, make sure your sound card is set as your default recording and communications device in sound settings and your voice chat programs. You can also check using...
Forum: Audio 11-25-2020, 12:50 PM
Replies: 10
Views: 3,544
Posted By Corsair Nick
Does mute functionality return if you have...

Does mute functionality return if you have Windows Sound Settings open when you press the button? Also, try right clicking on the shortcut or executable, select properties, and enabling Windows 8...
Forum: Keyboards and Mice 11-24-2020, 08:52 PM
Replies: 5
Views: 247
Posted By Corsair Nick
If you haven't returned the keyboard yet, does...

If you haven't returned the keyboard yet, does the key output correctly if you close and exit out of iCUE?
Forum: Keyboards and Mice 11-24-2020, 08:49 PM
Replies: 11
Views: 744
Posted By Corsair Nick
Can you provide me with your system specs since...

Can you provide me with your system specs since they are not added to your profile?
Forum: Audio 11-24-2020, 08:43 PM
Replies: 1
Views: 151
Posted By Corsair Nick
Do you have any other wireless equipment in close...

Do you have any other wireless equipment in close proximity to your Xbox? Either a router or your PC? If so, try moving them away from the Xbox and see if this improves connectivity. Is the...
Forum: CORSAIR ONE 11-24-2020, 03:51 PM
Replies: 13
Views: 1,467
Posted By Corsair Nick
Updated link: ...

Updated link:

http://downloads.corsair.com/Files/Corsair-One/CorsairOne_CorsairLink_08092017.zip



We'll need you to contact our support staff for the appropriate steps needed to resolve this...
Forum: CORSAIR ONE 11-24-2020, 03:21 PM
Replies: 1
Views: 119
Posted By Corsair Nick
Which version of iCUE and CORSAIR Link do you...

Which version of iCUE and CORSAIR Link do you have installed on your system currently? When you performed the Windows update, did you also update the other drivers such as Nvidia? You can also...
Forum: CORSAIR ONE 11-24-2020, 03:16 PM
Replies: 9
Views: 3,199
Posted By Corsair Nick
We can help get you taken care of for replacing...

We can help get you taken care of for replacing your unit. You can submit a ticket through our support site or contact our support team through the 24-hour number below:
...
Forum: Audio 11-24-2020, 01:21 PM
Replies: 20
Views: 848
Posted By Corsair Nick
We've since updated to iCUE 3.35.152. I'd...

We've since updated to iCUE 3.35.152. I'd recommend updating to the latest and see if that improves audio quality.
Forum: Audio 11-24-2020, 12:54 PM
Replies: 15
Views: 1,608
Posted By Corsair Nick
What happens if you drop the sampling to 1...

What happens if you drop the sampling to 1 channel, 24bit, 44kHz? Also, how far do all of you have your mic from your face? I usually have my virtuoso about 2 finger width away.
Forum: System Builds, Modding, Custom Components, and Picture Gallery 11-24-2020, 12:44 PM
Replies: 1
Views: 119
Posted By Corsair Nick
You can connect the USB 2.0 from the Lighting...

You can connect the USB 2.0 from the Lighting Node Core that came with QL fans to the connector on the Commander Pro or directly to the motherboard. Same for the H100i Pro XT. All of the devices...
Forum: iCUE Software 11-23-2020, 09:33 PM
Replies: 1
Views: 165
Posted By Corsair Nick
If you have scaling enabled in Windows, try...

If you have scaling enabled in Windows, try disabling it and setting it to 100%. This usually resolves glitching like this.
Forum: iCUE Software 11-23-2020, 09:16 PM
Replies: 15
Views: 611
Posted By Corsair Nick
Are you experiencing these issues in both wired...

Are you experiencing these issues in both wired and wireless mode?
Forum: Audio 11-23-2020, 08:07 PM
Replies: 20
Views: 848
Posted By Corsair Nick
Can you all confirm which version of iCUE you are...

Can you all confirm which version of iCUE you are running on? Didn't realize this wasn't discussed before.
Forum: Keyboards and Mice 11-23-2020, 07:33 PM
Replies: 1
Views: 161
Posted By Corsair Nick
Which version of iCUE do you currently have...

Which version of iCUE do you currently have installed on your system? Does the mouse function properly when iCUE is closed and exited out of?
Forum: Keyboards and Mice 11-23-2020, 07:14 PM
Replies: 1
Views: 128
Posted By Corsair Nick
Both Dark Core and K63 Wireless have Bluetooth as...

Both Dark Core and K63 Wireless have Bluetooth as an alternative connection method. If you have a Bluetooth receiver in your PC, you can pair both the keyboard and mouse to it, and simply switch...
Forum: Keyboards and Mice 11-23-2020, 07:07 PM
Replies: 5
Views: 1,273
Posted By Corsair Nick
What does the dongle and keyboard firmware...

What does the dongle and keyboard firmware version show in iCUE? Since you have reached out to support, can you PM me your ticket number so I can check with the Technical Support team to see what...
Forum: Keyboards and Mice 11-23-2020, 07:02 PM
Replies: 2
Views: 285
Posted By Corsair Nick
Officially our keyboards and mice are not...

Officially our keyboards and mice are not supported for Playstation consoles. There are user guides like the one above, but we can't guarantee compatibility.
Forum: Keyboards and Mice 11-23-2020, 06:53 PM
Replies: 5
Views: 247
Posted By Corsair Nick
Just to confirm, are you using a UK Layout? Does...

Just to confirm, are you using a UK Layout? Does the keyboard show the matching layout under the settings tab if you select the K100 RGB?
Forum: Keyboards and Mice 11-23-2020, 06:47 PM
Replies: 11
Views: 744
Posted By Corsair Nick
What polling rate do you have the keyboard set to...

What polling rate do you have the keyboard set to in iCUE? You can check in the settings tab and selecting K100 RGB. Also, have you tried plugging the keyboard into a different set of USB ports? ...
Forum: iCUE Nexus 11-23-2020, 06:41 PM
Replies: 15
Views: 999
Posted By Corsair Nick
We've logged the bug with our Validations team...

We've logged the bug with our Validations team and this will be resolved in a later update to iCUE. The NEXUS should still function and will wake back up from the black screen by touching it. I'll...
Showing results 1 to 25 of 1319

 
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