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Forum: Warranty and RMA Questions 10-14-2019, 01:50 PM
Replies: 2
Views: 56
Posted By Corsair Wootaru
Hello, I will get the agent to look into...

Hello,

I will get the agent to look into this for you.
Forum: Warranty and RMA Questions 10-10-2019, 12:16 PM
Replies: 2
Views: 94
Posted By Corsair Wootaru
Hello, I will see if I can reach out to the...

Hello,

I will see if I can reach out to the rep on the ticket to help you out.
Forum: Warranty and RMA Questions 10-10-2019, 11:46 AM
Replies: 6
Views: 379
Posted By Corsair Wootaru
Hello, We've attached a prepaid label for...

Hello,

We've attached a prepaid label for you. As far as the delay, it is no problem at all, do take your time during the pg&e outage.
Forum: Warranty and RMA Questions 10-09-2019, 11:29 AM
Replies: 1
Views: 63
Posted By Corsair Wootaru
Hello, I'll have an agent correct it for you.

Hello,

I'll have an agent correct it for you.
Forum: Warranty and RMA Questions 10-09-2019, 11:23 AM
Replies: 1
Views: 60
Posted By Corsair Wootaru
Hello, Is this a Brazil support ticket?

Hello,

Is this a Brazil support ticket?
Forum: Warranty and RMA Questions 10-08-2019, 05:13 PM
Replies: 6
Views: 379
Posted By Corsair Wootaru
Hello, We will provide you with a prepaid...

Hello,

We will provide you with a prepaid label for your ARMA.
Forum: Warranty and RMA Questions 10-08-2019, 11:25 AM
Replies: 6
Views: 379
Posted By Corsair Wootaru
Hello, Yes that is the process. I've also...

Hello,

Yes that is the process. I've also asked an agent to fix the link for you. Sorry for the hiccup.
Forum: Warranty and RMA Questions 10-07-2019, 08:30 PM
Replies: 2
Views: 496
Posted By Corsair Wootaru
Hello, I will see if we can get the...

Hello,

I will see if we can get the representative to look into your ticket.
Forum: Warranty and RMA Questions 10-07-2019, 08:26 PM
Replies: 5
Views: 148
Posted By Corsair Wootaru
I will see if there is another representative...

I will see if there is another representative with a 2nd opinion on this ticket.
Forum: Warranty and RMA Questions 10-07-2019, 01:27 PM
Replies: 2
Views: 127
Posted By Corsair Wootaru
Hello, I am sorry about the delay you've...

Hello,

I am sorry about the delay you've experienced on updates. Your ticket has been updated with a response from our escalations team.
Forum: Warranty and RMA Questions 10-07-2019, 01:10 PM
Replies: 1
Views: 92
Posted By Corsair Wootaru
Hello, Is there a ticket that I can look at...

Hello,

Is there a ticket that I can look at in regards to this? If you're asking about how, you would need to create a ticket on our support page for this, and we will do our best to replace your...
Forum: Warranty and RMA Questions 10-04-2019, 06:24 PM
Replies: 5
Views: 148
Posted By Corsair Wootaru
Do you have a ticket number to look into this and...

Do you have a ticket number to look into this and see if a an agent can further help you on this?
Forum: Warranty and RMA Questions 10-04-2019, 06:22 PM
Replies: 3
Views: 230
Posted By Corsair Wootaru
Hello I'm reading through the ticket and...

Hello

I'm reading through the ticket and they've sent you a prepaid label to get a replacement of the item, back on Sept. 24th. Are you not able to see it?
Forum: Warranty and RMA Questions 10-04-2019, 06:18 PM
Replies: 1
Views: 134
Posted By Corsair Wootaru
I am having a tech support agent look into this....

I am having a tech support agent look into this. They've spoke with our product engineer about this and they mentioned that this should not happen. Hope they are able to get back to you, in regards...
Forum: Warranty and RMA Questions 10-02-2019, 12:18 PM
Replies: 6
Views: 232
Posted By Corsair Wootaru
No one here is not trying to help you. I don't...

No one here is not trying to help you. I don't have the firmware myself or I would of provided it to you. I've messaged the rep on the ticket and another rep who works with keyboards and they are...
Forum: Warranty and RMA Questions 10-01-2019, 04:04 PM
Replies: 6
Views: 232
Posted By Corsair Wootaru
Hello, We aren't ignoring you at, regardless...

Hello,

We aren't ignoring you at, regardless if you are from Romania or not, we have agents working on tickets as fast as they can. The agent has also asked for a few things from you, and you have...
Forum: Warranty and RMA Questions 09-30-2019, 05:26 PM
Replies: 7
Views: 235
Posted By Corsair Wootaru
Hello, A reply was made today in regards to...

Hello,

A reply was made today in regards to something that we've received. The rep has left you with information regarding your RMA, please follow up with them within the ticket.
Forum: Warranty and RMA Questions 09-30-2019, 11:33 AM
Replies: 1
Views: 168
Posted By Corsair Wootaru
I'm sorry about that, I've had the agent look...

I'm sorry about that, I've had the agent look into the ticket and it looks like the like was fixed.
Forum: Warranty and RMA Questions 09-30-2019, 11:31 AM
Replies: 1
Views: 164
Posted By Corsair Wootaru
I've went into check the ticket and the agent is...

I've went into check the ticket and the agent is working on the refund, they are working as fast as they can.
Forum: Warranty and RMA Questions 09-27-2019, 07:48 PM
Replies: 7
Views: 235
Posted By Corsair Wootaru
As mentioned when the rep was looking at your...

As mentioned when the rep was looking at your ticket, they've reached out to logistics to see what is going on with the item you've sent in.
Forum: Warranty and RMA Questions 09-26-2019, 11:58 AM
Replies: 2
Views: 131
Posted By Corsair Wootaru
I've reached out to the rep to see if they can...

I've reached out to the rep to see if they can assist you with this matter.
Forum: Warranty and RMA Questions 09-26-2019, 11:50 AM
Replies: 7
Views: 235
Posted By Corsair Wootaru
I am letting you know what they are doing for you...

I am letting you know what they are doing for you on the ticket.
Forum: Warranty and RMA Questions 09-25-2019, 07:23 PM
Replies: 7
Views: 235
Posted By Corsair Wootaru
Hello, The logistics team and warehouse is...

Hello,

The logistics team and warehouse is looking into this matter right now.
Forum: Warranty and RMA Questions 09-25-2019, 07:21 PM
Replies: 8
Views: 529
Posted By Corsair Wootaru
Hello, Do you have a ticket number I can...

Hello,

Do you have a ticket number I can look at to see what we can assist you with?
Forum: Warranty and RMA Questions 09-25-2019, 07:19 PM
Replies: 7
Views: 370
Posted By Corsair Wootaru
Understood and noted, I am sorry that it didn't...

Understood and noted, I am sorry that it didn't happen, we will do our best to let them know to inform customers regarding that.
Showing results 1 to 25 of 453

 
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