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Forum: Power Supplies 02-13-2020, 06:37 PM
Replies: 7
Views: 109
Posted By Corsair Notepad
That really depends on the motherboard, chipset,...

That really depends on the motherboard, chipset, and USB controller being used. Some cheaper USB controllers have issues with the Commander Pro passthrough. Only way to confirm if you are having an...
Forum: Audio 02-12-2020, 07:50 PM
Replies: 5
Views: 170
Posted By Corsair Notepad
I would recommend you reach out to our support...

I would recommend you reach out to our support team by opening a support ticket at https://help.corsair.com
Forum: Power Supplies 02-12-2020, 07:44 PM
Replies: 7
Views: 109
Posted By Corsair Notepad
Instead of plugging the USB into the USB...

Instead of plugging the USB into the USB passthrough of your Commander Pro connect it directly to an internal USB 2.0 header and see if the issue persists.
Forum: Audio 02-10-2020, 07:57 PM
Replies: 1
Views: 90
Posted By Corsair Notepad
I would recommend you contact our support team by...

I would recommend you contact our support team by opening a ticket at https://help.corsair.com
Forum: Power Supplies 02-10-2020, 07:55 PM
Replies: 4
Views: 153
Posted By Corsair Notepad
Are you located in a region with 220v outlets?...

Are you located in a region with 220v outlets? Are you using a surge protect? Have you tried multiple outlets?
Forum: Audio 02-10-2020, 07:52 PM
Replies: 1
Views: 85
Posted By Corsair Notepad
I would recommend you contact our support team by...

I would recommend you contact our support team by opening a ticket at https://help.corsair.com
Forum: Audio 02-10-2020, 06:27 PM
Replies: 3
Views: 574
Posted By Corsair Notepad
The HS40 headset is only supported on Windows...

The HS40 headset is only supported on Windows XP/7/8.

https://www.corsair.com/us/en/Categories/Products/Gaming-Headsets/CORSAIR-Raptor-HS40-7-1-USB-Gaming-Headset/p/CA-9011122-NA
Forum: Power Supplies 02-10-2020, 06:23 PM
Replies: 4
Views: 153
Posted By Corsair Notepad
Are you using a single PCIe cable with the...

Are you using a single PCIe cable with the pigtail connector to power your RTX2080, or are you using two separate PCIe cables per power connector on your GPU? If you are using a single cable try...
Forum: Power Supplies 02-10-2020, 06:21 PM
Replies: 2
Views: 90
Posted By Corsair Notepad
The SF series of PSUs use our Type 4 cables so...

The SF series of PSUs use our Type 4 cables so that 24pin cable will work. I have also posted a link to our PSU Cable Compatibility chart.

https://www.corsair.com/us/en/psu-cable-compatibility
Forum: Power Supplies 02-05-2020, 02:30 PM
Replies: 1
Views: 103
Posted By Corsair Notepad
This is not something we are able to assist with...

This is not something we are able to assist with as you should never open up and attempt any sort of self repair on a power supply. Doing so, even with the power supply unplugged from the wall, can...
Forum: Audio 02-04-2020, 08:13 PM
Replies: 3
Views: 261
Posted By Corsair Notepad
Please go to https://help.corsair.com and create...

Please go to https://help.corsair.com and create a support ticket regarding your issue and then DM me your ticket number and I will forward it to an individual who will be able to assist you...
Forum: Audio 02-04-2020, 08:12 PM
Replies: 1
Views: 168
Posted By Corsair Notepad
We would suggest you contact our support team by...

We would suggest you contact our support team by opening a support ticket at https://help.corsair.com
Forum: Audio 02-04-2020, 08:10 PM
Replies: 2
Views: 219
Posted By Corsair Notepad
Please go to https://help.corsair.com and create...

Please go to https://help.corsair.com and create a support ticket regarding your issue and then DM me your ticket number and I will forward it to an individual who will be able to assist you...
Forum: Power Supplies 02-04-2020, 08:07 PM
Replies: 1
Views: 141
Posted By Corsair Notepad
Make sure you are powering your 2070 with...

Make sure you are powering your 2070 with separate PCIe cables per power connections on the GPU itself in order to make sure your GPU receives the necessary power to run as the new RTX series of...
Forum: Power Supplies 01-27-2020, 07:16 PM
Replies: 2
Views: 198
Posted By Corsair Notepad
If you just purchased the power supply we would...

If you just purchased the power supply we would recommend you proceed with a return and exchange of the power supply. Otherwise contact our Technical Support team by opening a ticket at...
Forum: Power Supplies 01-27-2020, 07:14 PM
Replies: 1
Views: 164
Posted By Corsair Notepad
There is always the potential for hardware damage...

There is always the potential for hardware damage when you use an incompatible cable. By the sound of it your power supply did its job and protected your hardware when it detected an incompatible...
Forum: Audio 01-22-2020, 08:28 PM
Replies: 1
Views: 192
Posted By Corsair Notepad
It is under the earpads. You will need to turn...

It is under the earpads. You will need to turn the earpad gently in a clockwise fashion in order to remove them revealing the serial and product numbers.
Forum: Power Supplies 01-22-2020, 08:26 PM
Replies: 3
Views: 249
Posted By Corsair Notepad
That is not going to be a PSU related issue. If...

That is not going to be a PSU related issue. If the USB is being powered while the system is off or in sleep that is going to be motherboard related and if there is an option to disable this it will...
Forum: Power Supplies 01-22-2020, 08:24 PM
Replies: 16
Views: 492
Posted By Corsair Notepad
If you are ever adding more devices to your...

If you are ever adding more devices to your system that require additional PCIe power connections beyond what has been discussed then it would be necessary to upgrade to a much higher wattage PSU as...
Forum: Power Supplies 01-20-2020, 07:45 PM
Replies: 5
Views: 304
Posted By Corsair Notepad
The diagram of the motherboard headers are not...

The diagram of the motherboard headers are not power connectors to where you would plug your PSU into in order to power your system. Those are fan headers and only meant to power a case fan.
Forum: Power Supplies 01-20-2020, 02:19 PM
Replies: 16
Views: 492
Posted By Corsair Notepad
So unfortunately we are unable to provide any...

So unfortunately we are unable to provide any such diagram but I am able to answer your question regarding how to connect and power your RTX 2080ti. The new RTX cards from Nvidia, and the new GPUs...
Forum: Power Supplies 01-17-2020, 07:23 PM
Replies: 5
Views: 304
Posted By Corsair Notepad
The 8(4+4)pin EPS12V cable splits into two...

The 8(4+4)pin EPS12V cable splits into two separate 4-pin connectors to allow for use with 4pin CPU power connectors on the motherboard.
Forum: Power Supplies 01-16-2020, 05:50 PM
Replies: 3
Views: 208
Posted By Corsair Notepad
Save the profiles for your overclocks and revert...

Save the profiles for your overclocks and revert your hardware to their default specifications. Then instead of using a single PCIE cable from the PSU to power your 5700XT use a separate PCIE cable...
Forum: Power Supplies 01-16-2020, 03:46 PM
Replies: 3
Views: 208
Posted By Corsair Notepad
Are you overclocking anything? Are you using a...

Are you overclocking anything? Are you using a single PCIe cable from your PSU to power your 5700XT?
Forum: Power Supplies 01-16-2020, 03:45 PM
Replies: 3
Views: 254
Posted By Corsair Notepad
This could also be related to a bad POST. If your...

This could also be related to a bad POST. If your motherboard provides post codes or debug LEDs the could help in figuring this out.
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