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Forum: Warranty and RMA Questions 03-11-2020, 07:55 PM
Replies: 4
Views: 801
Posted By Corsair Wootaru
Hello Popntop363, Did someone reach out to...

Hello Popntop363,

Did someone reach out to you in regards to your issue?
Forum: Warranty and RMA Questions 03-09-2020, 08:05 PM
Replies: 4
Views: 801
Posted By Corsair Wootaru
Hello Popntop363, I've reached out to our...

Hello Popntop363,

I've reached out to our Damage Claims person to have a look at your ticket.
Forum: Warranty and RMA Questions 03-09-2020, 08:00 PM
Replies: 11
Views: 872
Posted By Corsair Wootaru
Hello, I am still doing my best to get in...

Hello,

I am still doing my best to get in touch with the rebate team on this matter, since we are a completely different channel itself and they are a 3rd party. I am at their mercy for any...
Forum: Warranty and RMA Questions 03-09-2020, 07:58 PM
Replies: 2
Views: 348
Posted By Corsair Wootaru
Hello djase, I will reach out to the EU team...

Hello djase,

I will reach out to the EU team to look into your ticket. I am very sorry about the delay.
Forum: Warranty and RMA Questions 03-09-2020, 07:56 PM
Replies: 2
Views: 391
Posted By Corsair Wootaru
Hello, I am very sorry about the delays,...

Hello,

I am very sorry about the delays, I've checked your ticket and it was solved and being handled by our UK team.

And as for the Firmware please reach out to the Mouse / Keyboard / HID...
Forum: Warranty and RMA Questions 02-20-2020, 03:15 PM
Replies: 1
Views: 715
Posted By Corsair Wootaru
Hello Kronzo, I can see if I can have a rep...

Hello Kronzo,

I can see if I can have a rep look into your situation. Please create a ticket at https://help.corsair.com/hc/en-us so we can better assist you.
Forum: Warranty and RMA Questions 02-20-2020, 03:13 PM
Replies: 1
Views: 223
Posted By Corsair Wootaru
Hello Berkaybb, I've went in to look at the...

Hello Berkaybb,

I've went in to look at the ticket and it looks like an agent has reached out to you and answered the question you had.
Forum: Warranty and RMA Questions 02-20-2020, 03:11 PM
Replies: 2
Views: 1,055
Posted By Corsair Wootaru
Hello KevinYe, Do you happen to have the...

Hello KevinYe,

Do you happen to have the ticket number? I will see if I can get an agent to look into the ticket for you.
Forum: Warranty and RMA Questions 02-20-2020, 03:10 PM
Replies: 2
Views: 231
Posted By Corsair Wootaru
Hello Jesaynt, Do you happen to have the...

Hello Jesaynt,

Do you happen to have the ticket number? I will see if I can get an agent to help you on the ticket.
Forum: Warranty and RMA Questions 02-20-2020, 03:09 PM
Replies: 1
Views: 402
Posted By Corsair Wootaru
Hello, Please create a ticket at...

Hello,

Please create a ticket at https://help.corsair.com/hc/en-us so that we can further help you on your issue. They will explain any cost if it is necessary regarding your RMA.
Forum: Warranty and RMA Questions 01-20-2020, 07:21 PM
Replies: 2
Views: 243
Posted By Corsair Wootaru
Hello johnvargo, I am sorry about the...

Hello johnvargo,

I am sorry about the response time for your ticket, I will make note of what has happened. If you would like me to have another agent help you I can do that for you. As we do...
Forum: Warranty and RMA Questions 01-20-2020, 07:18 PM
Replies: 2
Views: 375
Posted By Corsair Wootaru
Hello ShuanBiscuit, Not a problem at all,...

Hello ShuanBiscuit,

Not a problem at all, have a good one.
Forum: Warranty and RMA Questions 01-20-2020, 07:18 PM
Replies: 3
Views: 305
Posted By Corsair Wootaru
Hello Siras, I do apologize for that, I will...

Hello Siras,

I do apologize for that, I will make note of the situation and see if we can have the agents be more aware of their tickets.
Forum: Warranty and RMA Questions 01-16-2020, 09:07 PM
Replies: 11
Views: 872
Posted By Corsair Wootaru
Hello, The website you were given at the...

Hello,

The website you were given at the time of the rebate was the rebate you were supposed to submit your rebates to. I am not sure if you can process another rebate for the same product as that...
Forum: Warranty and RMA Questions 01-16-2020, 09:04 PM
Replies: 3
Views: 305
Posted By Corsair Wootaru
Hello, I do apologize for the delay. I see...

Hello,

I do apologize for the delay. I see that there is an agent helping you out on your ticket, please be aware that there is a delay in responses due to the off work hours for the agent.
Forum: Warranty and RMA Questions 01-10-2020, 08:56 PM
Replies: 4
Views: 302
Posted By Corsair Wootaru
Hello OctaDragon, Can you please check to...

Hello OctaDragon,

Can you please check to see if you can log in with a different browser? There might be an extension on your current browser that might be interfering with your login.
Forum: Warranty and RMA Questions 01-10-2020, 08:54 PM
Replies: 5
Views: 458
Posted By Corsair Wootaru
Hello Rhyagelle, Not a problem at all! And...

Hello Rhyagelle,

Not a problem at all! And thank you for being an awesome customer. We are glad to assist you.
Forum: Warranty and RMA Questions 01-10-2020, 08:53 PM
Replies: 1
Views: 218
Posted By Corsair Wootaru
Hello. Please see if you can find out more...

Hello.

Please see if you can find out more information asking a tech rep in this forum https://forum.corsair.com/v3/forumdisplay.php?f=279 regarding the gas lift.

If you have an RMA question I...
Forum: Warranty and RMA Questions 01-09-2020, 01:02 PM
Replies: 5
Views: 458
Posted By Corsair Wootaru
Hello Rhyagelle, Thank you for letting me...

Hello Rhyagelle,

Thank you for letting me know your ticket number, I had an agent reach out to you to help you out.
Forum: Warranty and RMA Questions 01-07-2020, 08:57 PM
Replies: 5
Views: 458
Posted By Corsair Wootaru
Hello Rhyagelle, Can you please provide me...

Hello Rhyagelle,

Can you please provide me with the ticket number please? I will inform the agent working on your ticket help you out in regards to that label.
Forum: Warranty and RMA Questions 01-06-2020, 06:53 PM
Replies: 11
Views: 872
Posted By Corsair Wootaru
Hello, Normally rebates from all channels...

Hello,

Normally rebates from all channels take 6-8 weeks for it to be delivered. If you go to the rebate website that you've entered your information in. There is a status update checker you can...
Forum: Warranty and RMA Questions 01-06-2020, 06:50 PM
Replies: 1
Views: 238
Posted By Corsair Wootaru
Hello, I am sorry about that, I've checked...

Hello,

I am sorry about that, I've checked out the ticket and it looks like an agent has reached out to you.
Forum: Warranty and RMA Questions 01-02-2020, 07:49 PM
Replies: 2
Views: 314
Posted By Corsair Wootaru
Hello, Thank you for letting us know about...

Hello,

Thank you for letting us know about the situation on the case. You can ask us anytime to help you out. Just create a ticket on https://help.corsair.com/hc/en-us.
Forum: Warranty and RMA Questions 12-17-2019, 09:04 PM
Replies: 8
Views: 525
Posted By Corsair Wootaru
Hello, I am sorry that the item couldn't be...

Hello,

I am sorry that the item couldn't be cancelled on time, due to the holidays very minimal amount of changes can be made to deliveries once an item is prepped to be sent out.
Forum: Warranty and RMA Questions 12-17-2019, 09:03 PM
Replies: 1
Views: 280
Posted By Corsair Wootaru
Hello, I will double check with our webstore...

Hello,

I will double check with our webstore team, can you please pm me the email address associated with the guest purchase?
Showing results 1 to 25 of 519

 
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