dadavo69

Today the 11th of September 2020, my 2 day old HS45 headset has stopped working. The headset is plugged in via the USB adapter. The headset and mic work if plugged in via respective 3.5mm jack. As my desktop PC does not have a 4 pin 3.5mm jack, I am unable to use the headset untill this issue is fixed or additional components are purchased. The sound distorts frequently and the mic doesn't work. The device shows up as Conexant USB in Device Manager. iCue can't find the device. I have managed to manually install the HS45 drivers but I still have the same problem. It seems there are many others out there in the same boat. If anybody has a fix or can point me in the right direction, that would be great. It seems that one of Corsairs competitors has had similar problems after OS updates and have managed to resolve via firmware updates, however, I'm not sure how this will work if iCue cant see the headset. Fingers crossed.

I am experiencing the same problem. I have tried everything and spen 4 hours on this problem. I have only had the headset for 2 days. I have submitted a ticket but have had no reponse yet. It seems that there are quite a few people out there experience the same problem with no fix. One temporary solution I have for those of you who are desperate is to buy and female 4 pin 3.5mm to 2x male 3 pin 3.5mm adapter which will give you stereo sound and a microphone. It's not 7.1, but it should keep you going untill Micros**t and/or Corsiar sorts there stuff out.