thankyou for your help but I think your not understanding. I know it doesn't load into my keyboard profiles im talking about when I launch the program and then close its keeps the icue profile. Why does it keep it when you've shut it down and is there a way to just load the profile of icue without having to launch it and then shut it down? I could keep icue loaded but I don't have too because the profile remains when I shut down icue. ???