chris285 Posted October 20, 2015 Share Posted October 20, 2015 Hi there first post on the forum, just got my new void wireless headset today and got it paired up and works fine however i seem to be having a strange problem in teamspeak. I can get the test sound in teamspeak and the microphone pics up audio, but as soon as I connect to my server I loose audio but the microphone is working fine still. Then i loose the ability to hear the test sound in teamspeak as well, I had itunes playing music and this stopped as well until i exited from teamspeak. If i exit and restart into teamspeak i can then get the test sounds again, i am using v3.0.18.1 of teamspeak and applied all updates for the software and fireware for my headset. Anyone able to shed light on this? Link to comment Share on other sites More sharing options...
BahamutxD Posted October 20, 2015 Share Posted October 20, 2015 It's confirmed to be happening in raid call and discord aswell. Hopefully Corsair will come up with a hotfix fast, not being able to use VoIP is kind of important. Link to comment Share on other sites More sharing options...
Corsair Chris Posted October 20, 2015 Share Posted October 20, 2015 Are you able to replicate the issue with CUE disabled? Link to comment Share on other sites More sharing options...
Ali_Baaba Posted October 20, 2015 Share Posted October 20, 2015 Right-Click on the speaker in your System Tray (bottom right, by the clock). Click Playback Devices. Check if your VOID headset is set to Default Audio Device. If it isn't, Right-Click on it and make it so. Then, in TeamSpeak's settings, make sure the headset is the target Playback Device. Link to comment Share on other sites More sharing options...
chris285 Posted October 21, 2015 Author Share Posted October 21, 2015 I have not tried it with cue disabled yet so will have to try this later this evening. I am pretty sure the device was set to the default device but will check again later, thanks for the hints :) Link to comment Share on other sites More sharing options...
chris285 Posted October 22, 2015 Author Share Posted October 22, 2015 Checked both of these and they are nothing to do with the issue, the device is the only one listed in playback list and is set to default and not using the software i still get the same problem Link to comment Share on other sites More sharing options...
chris285 Posted October 22, 2015 Author Share Posted October 22, 2015 UPDATE - uninstalling the cue software has now resolved the issue with teamspeak Link to comment Share on other sites More sharing options...
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