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MarkBurns 08-01-2018 03:44 PM

Still waiting for refund to be issued on ticket #754620
Paid for an Express RMA on the 18th of July. New keyboard has been received. Sent my keyboard back on the 23rd of July and it was signed for at Corsair in Bolton on the 24th of July.

Still waiting for my refund: it hasn't even been issued. I thought the refund was supposed to be issued in about 48 hours after you receive the faulty unit?

Can anyone help with this?

Corsair Calico Jack 08-02-2018 04:48 PM

I just checked your ticket and there is a response on it.

Generally, card refunds tend to take something like a week because of however a bank processes these returns. Should be sent, though. You can reference your ticket for the information.

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