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-   -   Big problem with AX 1600i (https://forum.corsair.com/forums/showthread.php?t=194002)

torcuaz696 02-14-2020 07:52 PM

Big problem with AX 1600i
 
Hello, I have an AX 1660i source and I am building a workstation, with an AMD EPYC ROME based system, but I am missing the motherboard because they have not yet been released. While I wait for the source I have connected it to a motherboard with an i7, 16GB of RAM and a Vega 64. The first time I started it all started without problem, I installed the OS and even several games to see how everything was going, to After 2 hours the PC was restarted, I tried again with another game and when it entered it reliced ​​again, but this time instead of entering the OS it only restarted again and again, as in a loop and it was only on for a second. I immediately turned it off from the PSU switch, and after that the motherboard, it's as if it had died. After making a Clear CMOS to the motherboard and removing the battery for an entire night and always disconnected from the power, the motherboard is still dead. I went to my brother-in-law's house with the psu and after checking that his PC was working perfectly, I disconnected his PSU and put mine and as soon as I started the PC the same thing happened on my PC, it was restarted in a loop. The source is completely new, I am desperate because it seems to me that the source has killed my motherboard and thankfully I could not mount the system with the Epyc Rome which is much more expensive. Could anyone help me please. Thank you very much and sorry for the translation.

Corsair Notepad 02-19-2020 06:44 PM

You will need to contact our support team by opening at ticket at https://help.corsair.com


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