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starkinho 07-22-2017 03:17 PM

Immense amounts of lag using the Corsair Void 7.1 USB
Hello, I recently bought the Corsair Void 7.1 USB version and everything was fine until I installed the CUE software. For starters, the windows wasn't detecting the headset, so I had to install and older version of the CUE, and then the windows detected the headset and everything was again working perfectly except for when I try to play any games using this headset, my fps goes to 20~30 and if I unplug and plug the headset again, my fps goes back to ~120.
What should I do?

P.S: I've tried the newer version of the software and the windows now detects the headset, but I can't record my audio using that software version.

hastegag 07-22-2017 08:01 PM

Hmmm any kind of post processing going on under the playback devices under sound menu? What is your mobo sound driver or offboard soundcard?

starkinho 07-22-2017 08:57 PM

I just have CS:GO and CUE opened on the computer and still have lag issues. My motherboard is this one
My sound driver is Realtek HD.

hastegag 07-22-2017 11:29 PM

Googling your realtek controller gives results about "sound manager" which has to do with the driver for your 5.1 CH HD Audio (Realtek ALC662 Audio Codec).

Do you have the latest:
from here?

Toasted 07-23-2017 08:52 AM

Have you tried a different USB port?
Are you able to test the headset on another computer? Does it work fine?
Please fill out your system specs.

starkinho 07-23-2017 02:36 PM

I do have the latest version of Realtek HD and I also tried to use another USB port, the problem is probably in the software, here, another person had this same problem but for some reason I can't access the solution link

Corsair James 07-25-2017 06:56 PM

Wow a Nforce board. We don't do any testing for legacy chipsets but the first step in finding a resolution for your issue would be to update any USB drivers. Latency related to USB activity is typically due to the controller having issues with USB audio, which in this case is exasperated by our audio driver (for Dolby implementation). You may be better off getting a different USB PCIE card with a newer controller for better performance.

Rholliday 12-29-2018 02:06 PM

Recently solved a similar issue for myself using a virtual sound card, the description of this method can be found here ( It may solve this issue as well for any still coming to this thread seeking answers. (involves forcing programs to input audio as 44100Hz into a virtual card and then outputting to the headset as 48000Hz)

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