The Corsair User Forums

The Corsair User Forums (https://forum.corsair.com/forums/index.php)
-   iCUE Software (https://forum.corsair.com/forums/forumdisplay.php?f=280)
-   -   The CorsairGamingAudioConfig service failed to start (https://forum.corsair.com/forums/showthread.php?t=191901)

WebMaximus 11-27-2019 12:53 PM

The CorsairGamingAudioConfig service failed to start
 
I have this in my Windows Event Viewer System log.

Any ideas what is wrong and how to fix it?

Clearly, it's about a file? that can't be found. No clue though where the file is supposed to be found nor why it isn't there.

Code:

Log Name:      System
Source:        Service Control Manager
Date:          2019-11-27 17:29:42
Event ID:      7000
Task Category: None
Level:        Error
Keywords:      Classic
User:          N/A
Computer:      TheNest
Description:
The CorsairGamingAudioConfig service failed to start due to the following error:
The system cannot find the file specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2019-11-27T16:29:42.460760100Z" />
    <EventRecordID>40294</EventRecordID>
    <Correlation />
    <Execution ProcessID="884" ThreadID="5080" />
    <Channel>System</Channel>
    <Computer>TheNest</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">CorsairGamingAudioConfig</Data>
    <Data Name="param2">%%2</Data>
    <Binary>43006F0072007300610069007200470061006D0069006E00670041007500640069006F0043006F006E006600690067000000</Binary>
  </EventData>
</Event>


moullas 12-02-2019 01:31 AM

Just noticed this myself. I went into services (Start->Run-> services.msc) and found the Corsair Gaming Audio Configuration Service.

Upon opening, noticed it references C:\Windows\System32\CorsairGamingAudioCfgService64.exe
Which doesn't exist in that path.

What I've done is set the startup type of the service to Disabled, so it doesn't attempt to start. I don't have any Corsair audio related HW on my system, so suspect it won't impact anything. I only have iCue installed for managing an AiO cooler, so wondering how this service got placed there.

WebMaximus 12-02-2019 04:16 AM

That's a great tip, will do the same!

Feels quite weird indeed why a service is installed by Corsair for hardware that isn't installed but maybe someone from Corsair can shed some light on this?

I also love the description of said service...simply the letter 'C' and that's it. I guess it stands for Corsair?! :D:

c-attack 12-03-2019 02:28 PM

I don't believe it was intentional. It path error exists only on the 3.22.74 version and it was reported at release.

CPLViper1112 01-18-2020 01:35 AM

CorsairGamingAudioCfgService
 
I located it in:
C:\Windows\System32\DriverStore\FileRepository\corsairgamingaudio.inf_amd64_69abbb0d51dddfb4\amd64

Looking at the properties of the file, Details tab, Product Name is Corsair Gaming Headset Drivers.

So I imagine if you don't have a Corsair headset, you can disable this service without an issue.


All times are GMT -4. The time now is 01:26 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.