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mondwater 04-09-2018 07:03 AM

2 out of 3 ll120 leds not working

a while back i bought and installed the ll120 rgb 3x pack (which containt the fan hub and lighting node pro). and for the first like 2 months it worked properly, but after that 2 out of the 3 stopped working.
and now only the fan on the first channel of the fan hub works.
i have tried the following:
switching the channels on the fan hub, this didnt work and for some reason only the one that was originally on the first channel works on the first but not on the second or thirth. the other two dont work at al, although i did see one light up only one quadrant of the inner leds, and the other in a really weird way, but i have not been able to recreate that.
i have also switched the led channel, this did nothing.
i had upgraded the link software, and after that removed and reinstalled it.

if anyone has any suggestions on what to do next it would be greatly appreciated.

DevBiker 04-09-2018 08:31 AM

At this point, it would seem that creating a support ticket for an RMA would be your best path forward.

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