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-   -   Keyboard and mousepad stuck on red? (https://forum.corsair.com/forums/showthread.php?t=190756)

castlebAby 10-04-2019 10:00 PM

Keyboard and mousepad stuck on red?
 
Hey guys, so I'm having a weird one.

My keyboard (k95 RGB Platinum) and my mousepad (MM800 RGB Polaris) are stuck on red.

First I want to say I have other corsair products that aren't stuck. My mouse (dark core RGB), my headset (Void pro Wireless), and my RAM (4 Vengence RGB Pro) are all working fine, and are puking rainbows like normal.

I literally have no other profiles but the default profile. Which is set to spiral rainbow. I did a complete uninstall and reinstall of icue, which seemed to fix it yesterday, but I have come home from work today, turned my computer back on, and back they go to red.

I will also say that before I sign into my computer, they work on what I assume is their internal programming to do spiral rainbow before they connect to ICUE? Basically, they are doing their normal thing when I boot up my computer, and then go straight to red after I sign in.

I'm just totally stumped. ICUE shows the keyboard and mousepad as lit up red, but the only lighting affects shown in ICUE are spiral rainbow.

I did a few other things the first time, before I uninstalled ICUE to try and fix it, including updating my keyboard and mousepad, deleting the default (and only) profile, clicking the "view only selected effect" and nothing worked, so I uninstalled, reinstalled, thought it was fixed, and now we are right back where we started.

If anyone has any ideas or needs more information please let me know. I'm just so confused :bigeyes:

EDIT: figured it out. I had MSI software that was taking control over just those specific devices for some reason. Gonna leave this up here though if anyone else goes through this problem.


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