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MRetroGamer 10-27-2016 10:31 AM

H2100 Headset microphone working wrong
Hello, I have this H2100 headsets and I've got a problem with the microphone. I usually use TeamSpeak, and there's no problem when my headset is charged, but when it comes the time to plug it so it charges while I'm using it, the microphone activates with any incoming sound from the pc. E.g. when I use it when talking in TS, the microphone activates when I talk (what is normal) and when the other person talks aswell. When this happens, since it's activated all the time, it plays an ambient sound that is pretty annoying for the people that are listening.

Do you know how could I solve this problem? (Or fixing the ambient sound, although I think it's natural on this headsets).


Toasted 10-29-2016 05:46 AM

Can you try a different USB cable and port?

MRetroGamer 10-30-2016 07:31 AM

I use the stand that comes with the USB, and I've already tried other USB ports (mainly the ones from the back of the PC) and still the same :(

Toasted 10-31-2016 07:42 AM

It will be best to contact customer service and see if they can help you.

I've heard this issue before and it was related to a grounding issue, or something similar if i recall correctly.

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