Hi, I don't know if i have exactly the same problem but I think it is so I post here : (sorry for my poor english I'm french)
I just walked with the headset out of the range, normaly the headset just "bip" and reconnect when I enter back in the range, but this time the headset just turn off : no sound, no light, nothing.
I just tryed to turn it on but nothing, no light no sound like there is no battery.
I connected the headset with the usb : nothing and nothing if I tryed again to power on
I tryed your steps but I'm block at steps 6 http://prntscr.com/95czgy and there is no way for the CUE recognize the usb.
I updated to 1.12.75 and that still doesn't work.
Is there any solutions ? I saw you spoke about windows update but I don't find where to update anythings in the windows sound panel.
Can someone help me please ?
