biffmofo

Hey guys! I have a problem. when I go to "C:\Program Files (x86)\Corsair\" The only Folder I have in there is Corsair Utility Engine. No iCue Software folder anywhere on my PC. Yet I have iCue installed and it works fine. I've done: -Full PC search -Unhid Folders -Uninstalled and reinstalled iCue I never get that folder Any ideas?

Posted this on another thread but this one seems like the most comprehensive thread going. Same issues here. Setup: Asus Prime X570 Pro Ryzen 9 3900X 4x8GB Corsair Vengeance RGB Pro Corsair H115i Plat (Replaced ML 140's with LL 140's) Corsair RM850x PSU Corsair RGB Strips Corsair 680x Case. 3 LL120's on the front, 3 LL140's on bottom/rear. Power connected to Corsair Commander Pro. RGB is connected to a Corsair RGB fan hub. When the H115i is plugged into the Commander Pro it is not recognized. Lighting Node Pro also Not recognized when plugged into CoPro. ALL USB devices disconnecting at random intervals. This sucks especially while gaming because all control is lost for about 2 seconds. I even have tried connecting CoPro, RGB Lighting Hub, and Lighting Node Pro power on 3 separate Sata power rails on the PSU in case something was drawing too much power and it still happens. As others have said this seems to be happening on ASUS boards and primarily the Prime Pro. I see hundreds of these posts and I can't tell if it's an ASUS issue or a Corsair issue. Or even what the exact issue is... I really bought into this ecosystem and is the ONLY fix going to be buying a different motherboard brand like MSI or Gigabyte? I ordered the NZXT hub because that seems like a good temporary fix but I think the larger issue needs to be addressed here.

Same issues here. Setup: Asus Prime X570 Pro Ryzen 9 3900X 4x8GB Corsair Vengeance RGB Pro Corsair H115i Plat (Replaced ML 140's with LL 140's) Corsair RM850x PSU Corsair RGB Strips Corsair 680x Case. 3 LL120's on the front, 3 LL140's on bottom/rear. Power connected to Corsair Commander Pro. RGB is connected to a Corsair RGB fan hub. When the H115i is plugged into the Commander Pro it is not recognized. Lighting Node Pro also Not recognized when plugged into CoPro. ALL USB devices disconnecting at random intervals. This sucks especially while gaming because all control is lost for about 2 seconds. I even have tried connecting CoPro, RGB Lighting Hub, and Lighting Node Pro power on 3 separate Sata power rails on the PSU in case something was drawing too much power and it still happens. As others have said this seems to be happening on ASUS boards and primarily the Prime Pro. I see hundreds of these posts and I can't tell if it's an ASUS issue or a Corsair issue. Or even what the exact issue is... I really bought into this ecosystem and is the ONLY fix going to be buying a different motherboard brand like MSI or Gigabyte?

Throwing my hat into the ring on this one. Same Asus Prime Pro X570 board. Commander pro disconnecting all USB devices every 5-10 minutes. I would be playing Forza and it would even disconnect my wireless controller mid race. I had no disconnect issues before I added the Commander pro. I was just using a Corsair LED fan hub and Lighting node pro. I'm not using any HWInfo monitoring that I know of. The only "fix" I found was to go into device manager and in USB root hub I went into power management and unchecked 'allow the computer to turn off this device to save power.' Then Totally close ICue. Open the game I want to play. Reopen ICue. Play game. I had 0 disconnects during gameplay last night after doing this. (2 hours of Forza and an hour of Modern Warfare.) Thoughts? EDIT: Still happening.