Hank555

I talked with a tech from Microsoft and they said the newest patch from july for windows 10 takes care of the loop problem with corsair . If anyone has any problems with audio not working after installation of newest Icue ,use troubleshoot audio within windows 10 and have it fix the audio for you. It found a couple settings within windows that needed to be set for some reason and all fixed.

Click on the Search bar in windows 10 and type troubleshoot Audio . There should come up Find and Fix Problems with playing sound and click that link which opens a window and click on Next and on next page click on your Corsair headset in the list and go to next and let it find and fix the problem. Follow the steps and Windows 10 will fix it for you. Mine had 2 settings in audio that it reset and now working correctly .

Look for the 3.14.104 icue software online and install that instead of 3.16 and it should work. Make sure you fully uninstall 3.16 and restart your computer before you install 3.14 . 3.16 icue made my computer stay stuck in a will not boot to windows loop and had to uninstall it. I tried manual installation of 3.16 and it had no sound for me as well. I don't have any problems that i notice with 3.14 .

I think Corsair should be testing their 3.16 icue installer and see what files it modifies and installs,uninstalls and overwrites within windows so they aren't making many windows 10 users computers unusable or unstable with their software ! I know for a fact that their installer modified my Lan card settings which has nothing to do with their sound drivers or settings.If anyone wants to see what icue 3.16 is modifying within windows you can download Mirekusoft Install Monitor for free and do a fresh install of icue 3.16 and look at the list of things within the Registry and Windows folders that it modifies ,even before restart of your computer after installation .

I did not have any problems upgrading to 1903 nor did I have any problems with the recent update for 1903 which includes more security for Bluetooth devices that locks out some older Bluetooth items . I only had the problem after installing update 3.16 within the icue program and it uninstalled my 3.14 icue and drivers and then put in the new software and drivers and upon reboot from that my computer went into a loop where it would keep restarting without getting to the Windows 10 logon screen and then said My computer would not start and gave me options to have Windows repair itself which did not work and then I chose the option to restore to a previous time which worked but many programs and updates were deleted .I'm not happy with what happened just because I thought maybe I might get better sound quality If I upgraded icue .I've come to the conclusion that my Corsair void headset earpads are trash and will never have the capability to cancel out any external noise like the newest model HS60 unless I can find replacement earpads that keeps external noise out,unlike factory earpads. I'm going to keep my icue software at 3.14 which works with 1903 and any other version of Windows 10 . Ver. 3.16 does not ! I tried it more than once with fresh install as well. . Something from the icue install process corrupted windows registry enough so it could not fix or repair itself on reboot .Many people with this problem might not have the option to contact anyone as their computer might be stuck in that loop and they need someone to repair it .

I had the same exact thing happen to my computer after updating to newest Corsair Icue Version by clicking on Update within the icue program . On restart my computer would just stay stuck in a loop restarting itself before Windows log on . I had to Restore Windows to an earlier time when it was working correctly and then got back into Windows 10 and icue was reset back to ver. 3.14 . I am still not sure if it was Windows 10 new Update for 1903 that i got today or the Icue update corrupted Windows registry somehow . Right now I have 3.16 version of icue which i downloaded by itself and installed it after uninstalling 3.14 icue myself . I didn't get any looping of windows after restart Yet but i was thinking it could have been caused by the Uninstaller of icue if you install the newest version by downloading it and installing it by clicking on the Update tab within Icue . Anyway with Restore Windows 10 deleted the update for 1903 that came out today also .June 11, 2019—KB4503293 (OS Build 18362.175) . With icue 3.16 i have no sound with my corsair headset as well now. Really bad version of icue it seems that doesn't like to play well with Windows 10 1903 . Installing 3.16 also messed up my Lan Card connection on reboot so i had to have windows repair that also. I'm going back to 3.14 since i know it works and never had any problems with it. Anyone can download that from other sites since Corsair doesn't seem to keep any older software that works better for some people .