canapi

Had a similar problem so i decided to get back my K90 vengeance that even no more supported and discontinued works just fine.

As i promised I finally found the missing manuals, and since seems that even Corsair do not have these manuals (the "support" told me that a brochure on connecting keyboard to the usb was the only document that the former PM of the keyboard seems to have) here You are, for all those that need the original manuals, the link to mine: https://mega.nz/folder/zA81yBib#LT-wO4Ltxj6du8JeZwOacw Hope this will help people like me that cannot be helped by the "support"

I had a similar problem with my scimitar connecting it to an NVIDIA Shield, and as support told me this mouse only works with windows. I solved changing mouse, now I have a Razer Naga Trinity that works just fine with everything.

Ok, Corsair support answered my ticket support question and they sent me a 1 page brochure on how to plug the keyboard into the usb, saying it was the only one available, go figure... I think I'll try to scan the paper copy I have and maybe make available for all the people interested to have the real manual

Hi, I searched everywhere in Corsair support site but I wasn't able to find any User guide or Button programming quick reference for my K90 vengeance keyboard. I'm sure it was present in the past because i printed the pdf, where i can find it now? thanks in advance.

After 2 weeks of no answer from corsair I decided to request a refund for the defective headset. and from now on I'll no more buy corsair products.. so poor customer support for the highest prices in the market.

I opened a Ticket with customer support and they asked me to uninstall and re-install iCue but the problem still exists, anyone have resolved and can help me to manage this issue? If I close ICue the mic works fine, when I start Icue all seems to work but if I unplug and re-plug the Void USB Pro the mic remain in Off status even if by software I enable and disable it, so I gave to unload and reload iCue to enable the mic again. Tnx

Ok, seems there is no update on software, i'll try to send a customer request directly to corsair, headset still not working at all and starting icue again everytime i unplug the headset it's really annoying

Same thing here, after iCUE update Void Mic broken until I close and restart icue, but if I unplug the headset the problem come back. Seems they can't fix it at all.

I have a different problem with VOID USB Mic since iCUE update, seems to be a big problem of this release, we have just to wait for a new release that will hopefully fix all those annoying issues.

I tried all the workarounds listed in the support page but nothing fixed the problem, any news about a new release of the iCUe software that will fix this issue?

I have this strange problem since I updated iCue software, if i unplug my Void Headset after replug mic seems on but switching off from the headset button i ear the Voice feedback (Mike off) then it's impossible to switch on again, no feedback, led always red and mic not working (Audio it's ok). So I have to unload iCue, start again the iCue Application and the headset now works ok, until I unplug the USB cable. Any suggestion?

Similar problem for me, Following all the steps the update never start, any suggestion from corsair? Ok, finally I succeed to update the keyboard, but I had to update iCue first to latest version, then start the update, the update stopped at 97% asking me to unplug the usb cable, unplug and replug the usb receiver, power on the keyboard but now the keyboard went useless, unable to connect again to the receiver, I had to restart the PC (that hanged on stop) at the reboot the keyboard was FINALLY updated. No words...