Abdoul80

Thanks for the reply, I am on the latest version of the firmware. To be sure forced a firmware update jus now but no change. I also just tried moving the module to the third slot, Now the bad led is on the 3rd slot. I am currently running a rain effect, rotating between gold and purple, evertime the effect hits that module it produces a like green color. Since it’s moving fast it’s not as noticeable but still bugs me. Seems like I just got a dud and need to get replaced? Since I bought these a week ago do I just ask the store or go through a RMA process with Corsair?

Here's a pic, not the best but you'll see the issue, its the stick on the far right, 2 down from center https://i.imgur.com/WqrllWq.jpg

Hi guys, I have just finished my new system that uses corsair dominator Platinum RGB ram. Motherboard:Full spec Gigabyte X570 Aorus master CPU: 3900x I am having an issue with the LED on one of the sticks.One of the "dots" is a different color from all the others. For example when I set the color to static: white, all other LED on the ram is white but the one defective one is light blue. I notice this for many colors but not all, for example dark blue matches. Any idea if I can fix this or if I simply have a defective product? Thanks