Jump to content

Jay2ayy

Members
  • Posts

    4
  • Joined

Reputation

10 Good
  1. So basically I have the h100i pro, it used to work fine, I was able to control it with Icue. It's pretty much on and off after Icue updates sometimes it shows up and sometimes it does not. After the most recent update It will not show up in Icue at all. I have did all the trouble shooting and read the FAQ nothing worked or helped. I have been using this water cooler since November 2018 and I have had this problem the entire time.Sometimes things work for like a month then they go back to the same old story. I am not using any kind of hardware Monitor or anything like that. This problem has grown to be very exhausting . The cooler does not show in device manager or USBdeview, I get the message "Device Descriptor Request Failed". I have uninstalled and reinstalled Icue and residual files, numerous times. My guess is this is related to the" Corsair USBXp Driver" which does't show up for me. uninstalling and reinstalling Icue did not reactive the driver. I also cannot update, it doesn't look like the computer recognized the device at all. The fans spin, but i cannot control the device. I am not confident it is properly cooling my PC. If anyone has a solution please help, as of right now i cannot control my cooler at all. I'm probably going to call customer service tomorrow or when i get the chance.
  2. I am not running any other monitoring software, The device is also not showing in device manager, I don't know if I need to manually install the Corsair USBXp Driver. But I have already uninstalled and reinstalled I-cue and the cooler still has not shown up. here is a screen of device manager, I'm unsure of how to find and install the driver if it is missing.
  3. I cannot see my cooler in USB deview or device manager, it say unknown device
  4. I have the corsair h100i pro water cooler that I use with ICUE. When I first installed everything worked no problem. About a week later the water cooler was not showing up in ICUE, I did some trouble shooting and it showed up again. But this problem keeps happening over and over. The trouble shooting is not working this time I have uninstalled and reinstalled ICUE, it works and the water cooler shows again only to disappeared in about a week or so, or after an update. I cant keep uninstalling and reinstalling the soft ware, and spending all this time trying to fix this issue every time there is an update. The soft ware has worked very inconsistently. Is there a solution to this problem, or an alternative method I can use to control my water cooler. because as of right now there is no way for me to control the settings on the cooler. :mad:
×
×
  • Create New...