Hi! I wish I could help, but I've had this same issue, with iCue showing incorrect values, from the moment I turned my PC on for the first time. It always shows substantially lower % usage than actual usage. I'm not sure if it's a hardware issue or maybe a flaw in the code, but I've tried everything I can think of... searching for the source files, drivers... Unfortunately, I've not found much info online and I've never been able to resolve the issue.