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tyl3r99

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  1. IVE FIXED IT!!! Cause: Asus Aura steps i did to resolve the issue: note make sure your bios setting for CPU fan control is set to disabled otherwise it causes the popular "0rpm" fan monitor fix thanks so much ray for all the support. aprechiated. please spread the word asus aura is the conflicting software ive put this on the ticket as ideally corsair need to address this but i can live without aura
  2. sorry, i just thought you might like to keep informed as its an issue you have not encountered before, as you do help a lot of people out it may arise again who knows.
  3. @red_ray i might have some useful information, it seems another person has experienced the same issue i have.. ever since a windows update... which ties up with when mine packed up. as my pc was on over night and it had restarted itself so i put it down to an update which it turned out it had. turns out he reformatted twice as the first time he installed other programs (not sure which) and link stopped working again. so hes wiped it the 2nd time and just installed LINK only. hes questioning Asus Aurora
  4. Added my PSU specs Thanks Ray, it didnt work for me but im assuming its nout to do with CL4 so not to worry! i spoke to corsair tech again, and they have advised me there is no immediate fix until the validation team have come up with one... he said maybe try a fresh install of the (OS) but i will only do that as a last resort.
  5. @red_ray i noticed there is a app listed on my add/remove programs list called "corsair link USB dongle (driver removal) dated 1-6-17. is there a possible way i could have a outdated USB driver for corsair link? it doesnt give me a driver version
  6. I found 2 other event viewer items i think relate to CL4
  7. have you made a ticket? I have an asus strix 7270e asus are usually good. it detects the usb no problem it's completely software related
  8. just a small update, ive spoken with a tech at corsair and have uploaded my DXDiag information and he is going to pass it on to the correct team. once i receive more information i will update everyone.
  9. update: an earlier version did not work :'( 4.6.0.86
  10. thanks for all of your support ray, ive linked this forum post on the ticket itself. http://puu.sh/wlblk/ec2af516e5.png with your permission i can get in touch with you if the corsair technical support find the solution (fingers crossed) or post the solution on here vice versa. definitely something to keep a log of. probably a smart idea hahaha
  11. just changed it now, thank you. when i click start nothing happens, not looking like its even trying :( i went on services.msc and tried starting it that way but come up with this message http://puu.sh/wl9x3/187a252bb1.png http://puu.sh/wl9Di/afee8c6f7d.png http://puu.sh/wl9M2/ceb27e3b86.png <--- this mean anything to you? shall i try uninstalling it again? or if there is a uninstaller that removes EVERY file to do with it that is.. this is the registry for the cl4 service http://puu.sh/wl9TX/8436b9e450.png I also have tried the services file in the corsair links folder and i get this message http://puu.sh/wla0P/59216b4ad0.png nope uninstalling, restarting, installing, trying to start service didnt work either. could this be a new issue youve come across ray ha ha, you got any links to a different version of cl4? maybe give that a go?
  12. Hi Ray as promised.. and please find some Puush screenshots of SIV below. http://puu.sh/wl6Xs/fccd19b764.png http://puu.sh/wl6YJ/a2a5736217.png http://puu.sh/wl74L/f95547fa3b.png if you need anything else, i will do my best to help you help..me im also confused why it wont pickup my GPU or anything else? or is it all linked somehow? http://puu.sh/wl7am/6ff88039fe.jpg http://puu.sh/wl7ba/224f26281a.jpg http://puu.sh/wl7cb/cb8cf46dbf.jpg thanks ray
  13. copy that. will get it over to you asap. probably be later tonight (UK time) I have made a ticket also with the attached logs I'm guessing this error is quite common but various fixes due to the ranges of windows versions?
  14. right ok no problem. yep 64 bit as for windows.. updates last checked this morning so the very latest? but I will have to send you this info once im home as for build number you are referring to windows or corsair link?
  15. hi Ray my apologies my version is the latest available of cl4 my hardware is as follows h100i v2 gtx1080 evga ftw edition i7 7700k cpu however I will post my siv screen when I get back home, really do appreciate the help. might be worth trying an earlier version then?
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