Bought my wife this headset about a year ago and it has been working phenomenally. On New Years Eve was the last time she used it successfully and when she got it this morning to use, suddenly like most others problem, the headset did not turn on or indicate any sign of working for her. She came to me with it and I found myself at this thread reading the same thing happening to all of you since 2015. Had me a bit worried but I came across a thread from MichaelWabbit
This was what I needed to read. It WAS and IS possible for this issue to be resolved. I immediately went to Corsair's website and downloaded the newest version of the CUE, aka Corsair Utility Engine. After it installed, I placed the Void Doggle into the USB and connected the Void headset with it's provided USB cable. The CUE detected the doggle but not the headset just to be clear. I had noticed a yellow triangle with an exclamation point "/!\" in it on the lower right hand corner of the picture of the headset in the main console window of CUE's interface. This indicated to me that there was something that was up with the device. Unfortunately, where you thought you would click was not the actual place you had to click on to get to the place to resolve that cautionary issue.
In the Main "start up" window, there is a very small gear at the top-right side of the line of products the CUE supports, just left of the "Advanced" button. You know you got the right one if it says Global Settings when you hoover over it. Once clicked, and if you have connected both the doggle and the headset via USB, you should see an image of the Void headset just below that to the left. (This also depends if you have other Corsair supported devices attached to the same PC you are working on or not, so take that into consideration.) Now after you located the Void headset image, notice the small arrow pointing down towards an underscore "__" just to the right of the name of the headset. Click that icon, and it will allow you to download the newest Firmware update. Make sure you leave the defaulted option to Force Update and Click Update and wait to for it to complete.
Hope this helped someone.
