WIHD55

Hero XI here. I found out how to do this. (I do NOT use the Armoury Crate or ever installed it. So it is NOT in my system) First, turn off control in Aura of anything connected to it. Then uninstall Aura. Use the cleaner to make sure it is gone. In the Bios, make sure under AI section that Aura is on. I use Aura only in working state. Open iCue, enable add-on's in the setting section. Immediately my Asus 2070 Super and my Hero XI board showed up. I NEVER could get my board to show up in Aura. I can control both and the RGB strip that is attached to the board. Interesting side note. When booting my board, GPU and RGB strip will still use the pulsing blue profile from Aura will booting. As soon as iCue starts up at boot, it takes control. Must be a hidden file somewhere that the MB, GPU and RGB strip reads from during boot. Hope that helps.

I have the same setup. Remember the wire connected to the MB cpu fan is only to report a signal to the bios that it is there and OK to boot. What i have determined it is 2X the pump speed showing. For example, glancing over to HWiNFO64 my RPM is showing as 5200. Pulling up iCue my pump speed is 2600. If you watch the two they reflect each other at 2X.

I am trouble shooting a recent upgrade build. I have a refurbished AXi1200 in the system. It replaced a HXi 750. I used all the cables from the new AXi. I suspect I might have an issue with the 1200. This chart is a bit confusing. https://www.corsair.com/us/en/psu-cable-compatibility To confirm I am reading it right, I can simply unplug my AXi1200 and plug in the HXi750 without changing cables? (New Hero XI board, 9900K and PSU) Random issues, slow boot, not shutting off, BIOS freezing while working in it. I am on latest 1502 and going to revert back. Thanks in advance.

I just went through something similar. Random shutdowns while play RTX intense games. HX750i coupled to a RTX2070 Super. Recheck PSU and make sure it is on single rail. (Not sure how, but mine had switched to Multi Rail. My theory was it happened during an Icue update). Use TWO PCIe 6+2 cables, not a single that splits. (If you have a video card that requires two) These two changes seemed to cure my issues. I also updated to the latest ICUE version. I can now play Quake II RTX at it's highest settings and no random shut down. This was after bread boarding everything and getting no where...